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Professional Summary
Motivated Medical Assistant dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly. Also, Correctional Officer experience with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. As a very well versed person I have Knowledgeable and dedicated customer service professional with extensive experience in the Sales Associate industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Blood and Tissue Collection
Clinical and Operational Judgement
Decision Making
Treatment Room Preparation
Cleaning and Organizing
Updating Medical Records
Critical Thinking
COVID-19 Swabbing "Abbott & PCR"
Vitals Collection and Documentation
Appointment Scheduling
Medication Administration
Clear Communication
Multi-line Telephone System Operation
Work History
09/2021 to CurrentCertified Medical AssistantJefferson Health | Abington, PA,
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Documented vital signs and health history for patients in clinic and hospital environments.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Sanitized, restocked and organized exam rooms and medical equipment.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Packaged and shipped specimens to central lab daily.
Centrifuged blood samples as outlined in clinical protocols.
Followed physician orders to correctly administer therapeutic phlebotomy.
Reviewed patient records for accuracy and completeness.
Used personal protective equipment correctly to protect coworkers and patients.
Tracked collected specimens by initialing, dating and noting times of collection.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Obtained blood specimens by performing venipunctures and finger sticks [Number] times per day.
Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
Documented findings according to established standards, logging and communicating details to streamline infection assessment process.
Set up, maintained and verified sterility of lab equipment and tools.
Very knowledgeable about Abbott testing as well as PCR covid testing
Handled the covid test collection of ALL employees as well as ALL residents.
09/2020 to 09/2021Correctional OfficerState Of Montana | Columbia Falls, MT,
Tracked inmates through head counts, visitor logs and scheduled activities.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Booked new inmates into facility and processed inmates for release.
Identified facility openings and designated inmates to housing units.
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
Notified victims of upcoming inmate releases.
Supervised inmates clearing debris from roadways and drains.
Escorted inmates to and from cells, court, hospitals and medical appointments.
Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
Observed behavior of residents individually and in groups.
Delivered inmates to work sites and returned safely by following protocols.
Inspected work sites and crew trucks for contraband, cleanliness and safety.
Arranged for medical and dental care of inmates.
Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
Received and accounted for personal possessions and determined inmate work assignments.
Led disciplinary hearings and made recommendations for sentencing.
Completed intake paperwork, fingerprints and searches.
Conducted routine and emergency head counts.
Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Conducted Temperature checks as well as needed Covid Swabs
08/2019 to 08/2021Sales Associate/Stocker AssociateWalmart | City, STATE,
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Tracked stock using company inventory management software.
Provided positive first impressions to welcome existing, new and potential customers.
Increased sales by offering advice on purchases and promoting additional products.
Processed product returns and assisted customers with other selections.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Loaded and unloaded merchandise using ladder and pallet jack.
Solved customer challenges by offering relevant products and services.
Handled packages with care while transporting from truck to loading dock.
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
Maintained organized work area by storing equipment safely and properly.
Promoted workplace safety by reporting or mitigating hazards for heavy equipment use.
Increased storage space by 50% by devising inventive stacking methods.
Lifted and slid packages weighing up to 50-70 pounds on conveyor belts to transport items.
Loaded packages onto pallets and into staging areas as directed.
Adhered to company safety protocols and complied with OSHA standards.
Unloaded packages with care and placed in proper staging area.
05/2019 to 08/2021Sales Representative/Carpet Cleaning TechnicianAtmore Carpet | City, STATE,
Mixed water and chemicals in containers to prepare cleaning solutions.
Operated steam cleaners to vacuum rugs and remove loosened dirt.
Performed specialty treatments on stains.
Moved furniture weighing up to 70-100 pounds to prepare homes for cleaning.
Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
Operated extractor to remove excess suds and water from carpet and furniture.
Calculated house square footage with tape measurer in order to price carpet cleaning services.
Booked appoinments
conducted updated calls to ensure customers still needed their appointment or wanted to reschedule
processed payments and kept record of all
Education
Expected in Certification | NursingMonroe Healthcare Training Academy, Monroeville, AL, GPA:
Expected in 05/2019Associate of Science | LawPensacola State College, Pensacola, FLGPA:
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