LiveCareer-Resume

certified medical assistant resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated Certified Medical Assistant skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. I work well independently and as well with a team.

Skills
  • Clinical applications
  • HIPAA compliance
  • Medical terminology
  • Inventory and supply management
  • Charting expertise
  • Patient scheduling
  • Proper sterilization techniques
  • Venipuncture and phlebotomy
  • Professional bedside manner
  • Wound care and irrigation
  • First aid
  • Vital sign monitors
  • Lab equipment calibration
  • Phlebotomy
  • Electrocardiography (EKG)
  • Certified in Basic Life Support (BLS)
  • Lab equipment setup
  • EKG set up and monitoring
  • Pipetting
  • Medical terminology knowledge
  • Restocking lab supplies
  • Preparing specimens and samples
  • Diagnostic procedures
Experience
06/2019 to Current
Certified Medical Assistant Atrium Health Rock Hill, SC,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Completed basic physical assessments of [Type] and [Type] patients to provide optimal care.
  • Collected forms, copied insurance cards and [Action] to coordinate patient information for billing and insurance processing.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Educated patients about medications, procedures and physician's instructions.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
05/2012 to 08/2019
Certified Medical Assistant Brattleboro Memorial Hospital Brattleboro, VT,

: Developed care plans and made referrals as necessary for patients with health concerns or injuries

: Performed vitals/glucose testing and assisted in administering injections

: Ensured safety and well-being of patient

: Help assistant the removal of staples or stitches

: Provide patient education

: Order and read MRIs and X-rays

: Took and recorded patient’s Temperature,Pulse and Blood pressure

02/2006 to 04/2010
Customer Service Cashier Common Spirit Dickinson, ND,
  • Set up and activated customer accounts.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Redeemed coupons and cross-sold products.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
Education and Training
Expected in 03/2019 to to
High School Diploma:
East High School - Memphis, TN
GPA:
Expected in to to
:
Concorde Career College - Memphis , TN
GPA:

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Resume Overview

School Attended

  • East High School
  • Concorde Career College

Job Titles Held:

  • Certified Medical Assistant
  • Certified Medical Assistant
  • Customer Service Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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