Professionally trained Certified Medical Assistant with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Easily adaptable to changing environments and demands. Efficient in tackling administrative and patient-oriented tasks in a fast-paced medical office. Customer service oriented with greeting patients, scheduling appointments and preparing patient charts.
Phlebotomy- including infant, geriatric, post-op, trauma, cultures. Syringe/butterfly/ETS/capillary
Laboratory testing-blood, urine, fecal, type/match, ova and parasite
Administering injections and medications
Patient History, SOAP charting, detailed descriptions of visit, patient history
Assist in surgical procedures/setup/cleanup, assist in radiography
Trauma, laboratory, and clinic experience
Wound care, suture removal, catheter placement/removal
EKG, Pulmonary function testing
Microsoft Office Suite, EMR- HMS, Cerner, Nextgen, Springcharts
Data entry, billing and coding
General office skills, scheduling, filing, bookkeeping, packing and shipping
Certified Medical Assistant (CMA)09/2014
to 02/2016 American Health Network – Russiaville,
Interviewed patients to determine reason for visit and documented concerns.
Collected laboratory specimens and performed laboratory testing.
Collected and prepared specimens and samples for outside laboratory analysis.
Administer medications, vaccines, and treatments as instructed by physician.
Educated caregivers, guardians and patients on care, nutrition, medical conditions and disease management.
Removed partially exposed foreign objects from skin and feet.
Administered prescribed injectable controlled substances, and injectable or inhalant anesthetics.
Collected and prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods.
Positioned patients for diagnostic imaging such as x-rays.
Assisted physician during immunologic, medical, surgical and diagnostic procedures.
Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
Cleaned, restocked and organized examination rooms.
Prepared specimens for analysis and established proper chronological priorities in testing.
Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review.
Carefully reviewed test results for accuracy.
Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
Performed both routine and emergency maintenance on laboratory instruments.
Maintained current knowledge of developments in technical instrumentation.
Performed diagnostic and therapeutic laboratory procedures.
Analyzed data to create and organize graphs, charts, and documents for publications and presentation.
Quickly responded to and resolved all customer service issues in a timely manner.
Conducted chemical analysis of bodily fluids and spent hemodialysis dialysate to determine the actual values.
Authorized drug refills and provided detailed prescription information to pharmacies.
Assisted doctors with surgeries/invasive procedures non-invasive procedures.
Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Assessed patients and documented their medical histories.
Responsible for primary care, case management, and medication management.
Administered medications and assisted in diagnostic testing for HIV-positive patients.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Coded inpatient charts at a rate of [number ] per hour or [number] per day.
Precisely completed appropriate claims paperwork, documentation and system entry.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Entered orders into the EMR system efficiently and without errors.
Diligently filed and followed up on third party claims.
Prepared patient charts accurately and neatly for the clinic.
Prepared patient charts, pre-admissions and consent forms as necessary.
Phlebotomist/ Lab Assistant08/2012
to 08/2014 IU Health – Tipton,