Dedicated and empathetic medical professional offering over 15 years of experience in direct patient care in both the medical office residential setting. Experience in working within multiple medical practices and travelling to different locations. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
- Clinical applications
- Medical terminology
- HIPAA compliance
- Inventory and supply management
- Specimens collection and processing
- Venipuncture and phlebotomy
- Catheter change and preparation
- Sterile technique
- Electrocardiography (EKG)
- Media preparation
- Color Duplex Ultrasound Machine
- Foley catheters
- Quick problem solver
- Certified in Basic Life Support (BLS)
- STD counseling
- Professional bedside manner
- Proper sterilization techniques
Las Vegas, NV, 10/2013 - 12/2019
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Assisted the doctor during procedures in office.
- Collected forms, copied, verified, and scanned insurance cards to coordinate patient information for billing and insurance processing.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Recorded vital signs and medical history for patients scheduled every 15 minutes.
- Scheduled surgeries and maintained MD's schedule.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Administered and recorded tests such as Urine samples and bladder ultrasounds.
Carlin, NV, 03/2011 - 10/2013
- Documented activities and recorded information in EMR system.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Administered personal nursing assistance in pre- and post-operative situations.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Collected specimens, monitored vitals and maximized patient comfort.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Documented patient intake and dietary requirements and assisted with feeding.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Hagerstown, MD, 02/2006 - 03/2011
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented patient intake and dietary requirements and assisted with feeding.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Delivered nursing assistance to residents in 50-bed assisted and skilled care facility.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
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School Attended
- Blue Ridge Community College
- Blue Ridge Community College
- Asheville Buncombe Technical Community College
Job Titles Held:
- Certified Medical Assistant
- Certified Nursing Assistant 2
- Certified Nursing Assistant
Degrees
- Certificate
- Certificate
- Certificate
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