Effective worker who adapts easily to changing environments & demands. Energetic & efficient; skilled in tackling administrative & patient-oriented tasks in a fast-paced medical office. Customer service oriented & skilled with greeting patients, scheduling appointments, & preparing patient charts. Efficient in answering phones, filing, & extremely proficient in Epic, Microsoft Word, Excel, PowerPoint, & Google Docs.
· Cleaning & Organizing
· Clear Communication
· Coordinating Medication Refills/Pharmacy Relations
· CPR Certified
· Critical Thinking
· Data Entry
· Electronic Charting
· Examination Preparation
· Flexibility & Adaptability
· Mandatory Reporter (Child & Adult)
· Medication Administration
· Multitasking & Prioritization
· Patient Relations
· Problem Anticipation & Resolution
· Procedure Assistance
· Quality Control
· Routine Laboratory Testing
· Sanitizing & Cleaning
· Standards Compliance
· Time Management
· Venipuncture Expertise
· Vitals Collection & Documentation
· Willingness to Learn
While working at McFarland Clinic, I was able to work one-to-one directly with a medical doctor. I would assist with obtaining basic vital information, preparing patients for examination, treatment & minor surgical procedures. I demonstrated competence in the skills necessary to carry out assigned job duties. I was responsible for tracking systems for follow-up appointments related to office visits, laboratory tests & procedures to regularly follow patients monitoring disease status. I would schedule referrals for patients with specialists as requested by the provider. I would answer questions & provide patient education to patients & family members. I would provide appropriate & timely documentation in the patient's EHR using standardized workflows & processes. I was always aware of what was happening in the clinic/family medicine department & the organization by attending bimonthly meetings & reading emails. At all times, I maintained compliance with CLIA, OSHA, & Safety & Risk Management guidelines. I would behave in a manner consistent with all compliance & HIPAA policies & procedures. I would perform other duties as requested by the Clinic Administrator to facilitate the smooth & effective operations of the clinic.
While working at MercyOne, I would work directly under medical doctor supervision while assisting with patients with acute medical needs. I would assist with obtaining basic vital information, preparing patients for examination & treatment. I would obtain POC testing including strep swabs, influenza, RSV, urinalysis, glucose testing, & HCG testing. I would also draw lab work from patients if needed in a timely manner. I would run the testing until they were complete & document the final results. I would answer questions & provide patient education to patients & family members. I would provide appropriate & timely documentation in the patient's EHR using standardized workflows & processes. At all times, I maintained compliance with CLIA, OSHA, & Safety & Risk Management guidelines. I would behave in a manner consistent with all compliance & HIPAA policies & procedures.
As a CNA in the OB department, I had a lot of important roles. I would assist in the delivery of newborns by cleaning them off, obtaining their weight, length & vital signs at birth. Charting patient information was also a big part of my job. When patients would be admitted, I would set up their room for their labor & delivery process & assist in helping fill out their paperwork. During the labor process, I would make sure the patient was comfortable, monitor information, height & weight measurements & vital signs on the mothers as well. After delivery, it was my job to assist in cleaning up after, including: soak the instruments used, clean up the mother & get her in comfortable clothing, clean up the tables used during the process & make sure the room was well kept & clean. Monitoring patients after delivery was important for the first 24 hours of the newborn's life, I would help in assisting with that. I would ensure the safety & well being of our patients. When patients were ready to be discharged, I would accurately document all elements of nursing assessment, treatments, medications, discharge instructions, & follow-up care per the health care provider &/or nurse.
While working for Woodley Funeral Home, I was able to perform a lot of office/business tasks for Travis. I would file through documents to organize them into excel worksheets such as customer death dates, obituary notice, or payments for future funeral planning. I dealt with keeping track of customer payments & billing on an excel worksheet. I dealt with filling customer paperwork in alphabetical order or order by death.
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