Certified Medical Assistant Resume Example
For the past 13 years, have worked as a Certified Medical Assistant, and for 10 of those years, have worked for a school-based health clinic and am looking for a new start. Experienced in over 30 years working in hospitals, clinics, and donor centers. Well developed skills in handling of patients, both pediatric and adult. Diverse and able to handle fast-paced environments with minimal supervision. Understanding and maintaining confidential and sensitive information and well-versed in HIPAA rules and regulations. Comfortable with interacting with all levels of an organization and public. Great communication and interpersonal skills. Always a team player, self-motivated, reliable, responsible, with a strong work ethic. Empathetic, effective and motivated. Kind and personable with years of customer service, reception/office support and administrative experience.
- Perform routine clinical and administrative duties under the direct supervision of the physician at a robust school-based health center, processing and treating dozens of pediatric patients in a school setting and separate clinical practice.
- Duties which includes answering telephones, greeting patients, updating and filing patient information for EMR, filling out insurance forms and prior authorizations, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting during diagnostic/office surgical procedures.
- Collect and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies and medication and sterilize medical instruments.
- Instruct patients about medications and special diets, prepare and administer vaccines as directed, authorize drug refills as directed, telephone prescriptions to a pharmacy, perform EKGs, and change dressings.
- Organized charts, documents and supplies to maintain team efficiency.
- Used EMR software to process patient payments and update accounts.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Interacting with patients, safely and accurately accepting and preparing lab specimens, collecting blood and specimens from patients, Interpreting, recording and reporting results.
- Familiar with sterilization and quality control protocols and guidelines, such as PPE.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Maintained knowledge of new or revised codes and industry regulations to complete accurate coding services, including local coverage determinations.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Audited medical records and diagnosis codes for accuracy and completion.
- Applied HIPAA Privacy and Security Regulations while handling patient information.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Assign diagnostic codes on all medical records for proper billing and reimbursement.
- Answered phone calls and responded to questions regarding MediCal concerns and issues.
attended from 9/77-1/80
References on request
- EMR
- Medical Billing
- Charts, Reception
- Delivery, Scheduling
- Clinical applications
- Patient scheduling
- Venipuncture and phlebotomy
- Medical terminology knowledge
- Microsoft Office
- Quality control
- Clerical, Record keeping
- Filing, Shipping, data entry
- Inventory and supply management
- Medical terminology
- Specimens collection and processing
- Electrocardiography (EKG)
- Infection Control And Aseptic Procedures
- Insurance knowledge
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Resume Overview
School Attended
- BridgeValley Community And Technical College
- Wayne State University
- West Virginia Junior College - Charleston
Job Titles Held:
- Certified Medical Assistant
- Traveling Phlebotomist
- Medical Billing
Degrees
- Associate of Applied Science , Healthcare Administration 05/2016
No Degree , Early Childhood Education
Associate of Science , Medical Administrative Assistant 12/1984
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