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Certified Gallup Strengths Coach Resume Example

Resume Score: 70%

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CERTIFIED GALLUP STRENGTHS COACH
Professional Summary
Experienced and Successful Administrator, Director, Counselor, Presenter and Coach who achieves and exceeds targets and goals by implementing proven strategies that will improve performance, efficiency and morale.  Over 17 years of experience in program development. Committed to turning "good enough" into great. Gallup Certified Strengths Coach.
Skill Summary
  • Program developer
  • Change champion
  • Skilled presenter/facilitator
  • Gallup Strengths: Communication, Responsibility, Empathy, Positivity, Woo


  • Relationship builder
  • Crisis and conflict Manager
  • Voted one of UIU's "Most Influential Women"
Work History
Certified Gallup Strengths Coach, 03/2016 to Current
The Cabin Counseling and Resource Center – Zionsville, IN, United States
  • Provide team and individual strengths-based coaching to enhance personal and professional performance
  • Analyze and identify roadblocks and blindspots and assist clients to adopt successful ways to overcome and successfully manage them so that goals can be met
  • Develop individualized training and action plans based on adult learning theory and analysis of Gallup Strengthsfinder assessment results to ensure engagement and target identified goals
  • Build and establish positive rapport with executives, managers, staff, and individual clients
  • Stay current on best practices in change management, leadership and management styles, and influencing culture in the workplace

Patient Care Advocate, 08/2016 to 02/2017
Express Scripts – Whitestown, Indiana
  • Provided prescription assistance for oncology patients on specialty medications
  • Knowledgeable of commercial and government provided medical and pharmacy benefits
  • Collaborated with pharmacists, physicians and nurses to ensure accuracy
  • Ability to handle distressed patients and family members in a caring and professional manner
  • Ability to adapt in a dynamic work environment
  • Responsible for quick decision making and problem-solving skills
  • Effectively de-escalated upset customers using active listening skills

Care Coordinator, 01/2015 to 12/2015
Eskenazi Health and Hospitals – Indianapolis, IN
  • Interviewed patients and families to assess for needs
  • Coordinated team resources to meet family needs
  • Facilitated team meetings
  • Established relationships with community resource providers to secure resources for families

​

Education Specialist, 06/2013 to 12/2015
Alpha Gamma Delta International Headquarters – Indianapolis, IN
  • Member of professional staff overseeing 110+ sorority chapters in the United States and Canada
  • Created educational programs and curriculum to support the needs of a growing and changing diverse collegian population
  • Responsible for writing curriculum and facilitator guides used to educate and train staff, officers and members
  • Collaborated with team and other departments to assess member needs, develop new and innovative programs and track learning progress​
  • Evaluated the effectiveness of training programs and recommended improvements to upper management
  • Developed surveys to identify training needs
  • Organized and edited training manuals, multimedia visual aids and other educational materials
  • Alternated training methods if the expected improvements were not reached

Assistant Dean/Director of Counseling Services, 01/2005 to 12/2011
Upper Iowa University – Fayette, Iowa
  • In charge of direction, development, coordination and implementation of counseling and career development centers
  • Provided personal counseling and consultation services and managed client confidential records and files
  • Prepared and presented variety of informational and interactive presentations for students, faculty, staff, parents and community members
  • Served on Professional Development Committee, Co-Chair Student of Concern Team
  • Chair of Disability Services Team
  • Quality Improvement Project Member of Student Retention Quality Improvement Project
  • Supervised career development staff
  • Created and trained staff for orientation program for residential university for 4 years
  • Instructor for freshmen Wellness Strategies course

Education
Master of Arts: Education: School Counseling, 2004
University of Northern Iowa - Cedar Falls, Iowa

Bachelor of Science: Secondary Education, 1995
University of Central Missouri - Warrensburg, MO

Associate of Arts: Business Administration, 1986
Columbia College - Columbia, MO

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Cabin Counseling and Resource Center
  • Express Scripts
  • Eskenazi Health and Hospitals
  • Alpha Gamma Delta International Headquarters
  • Upper Iowa University

School Attended

  • University of Northern Iowa
  • University of Central Missouri
  • Columbia College

Job Titles Held:

  • Certified Gallup Strengths Coach
  • Patient Care Advocate
  • Care Coordinator
  • Education Specialist
  • Assistant Dean/Director of Counseling Services

Degrees

  • Master of Arts : Education: School Counseling , 2004
    Bachelor of Science : Secondary Education , 1995
    Associate of Arts : Business Administration , 1986

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