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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Experienced Forklift Driver with 15 years of work history precisely moving and tracking goods in warehouse environments. Skilled in operating scanners and heavy equipment. Expertise in maintenance, safety and inventory organization. Cooperative Forklift Operator with 15 years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities. Dependable and hardworking Forklift OPerator with 15 years of experience successfully completing warehouse duties. Qualified with work history operating forklift and reach truck. Physically fit with flexible schedule.

Skills
  • RFID systems
  • Materials movement
  • Warehouse best practices
  • Staging and sorting
  • Certified forklift operator
Experience
Certified Forklift Operator, 04/2019 to Current
Cornerstone Building BrandsIrving, TX,
  • Moved pallets of merchandise using electric forklifts and electric pallets.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Loaded items in optimal manner to maximize work efficiency.
  • Tied and secured loads to prevent shifting or damage to items.
  • Documented movements using computer tracking systems.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Inspected lifts before use to prevent damage to goods.
  • Reported safety and quality issues to management.
  • Consistently met deadlines for loading trailers to meet departure deadlines.
  • Examined empty pallets for damage and moved pallets to proper storage areas.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Weighed materials and recorded weights on tags, labels and production schedules.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Documented all tally sheets, slot changes, shuttle transfers and other paperwork.
  • Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Transported material to correct locations and documented inventory changes.
  • Ran automatic packaging machines to process waste and prepare shipments.
Cable Installation Technician, 05/2013 to 12/2016
Integrated Electrical Services, Inc.Grayson, GA,
  • Installed outlets, drops, converters, modems and digital terminals.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
  • Taught customers basic use of equipment based on service package and answered questions.
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Promoted additional services and products to increase sales.
  • Managed service records and reports, completing paperwork regarding work order status and customer satisfaction to maintain performance effectiveness.
  • Stored, maintained and conducted inventory of storeroom-accessible hardware and vehicle stock.
  • Communicated service installation orders and escalations to improve CRM and QA effectiveness.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Oversaw and modified service operations to meet established parameters and guidelines.
  • Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Troubleshot and diagnosed systems using speed, ping and related tests.
  • Trained customers on equipment use, setup procedures and troubleshooting strategies.
  • Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
  • Installed, set up and repaired devices and system components.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Answered normal and after-hours service calls.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Continuously applied quality-improvement methodologies to improve work processes.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Coordinated trunk testing with phone vendors to troubleshoot possible problems.
  • Anticipated and analyzed common connectivity workflow problems.
Delivery Driver, 01/2009 to 08/2012
Clean Harbors, Inc.Reidsville, NC,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays, decreasing calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed payments by accepting cash, checks and credit card payments.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
  • Educated new employees at orientation meetings.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Performed deliveries throughout greater [Type] area.
  • Verified order details at distribution center and customer locations to prevent errors.
  • Delivered items to customers and presented invoices for payments.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Maximized schedule efficiency and personal use of time by planning optimal routes.
Tire Service Technician, 05/2005 to 11/2010
Les SchwabAshland, OR,
  • Mounted, balanced and repaired tires for consumer and commercial vehicles quickly, expertly and without need for rework.
  • Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
  • Exceeded customer expectations regularly by beating estimated service times and exceeded employer expectations by outpacing other team members in completed jobs per hour.
  • Built strong customer relationships through courtesy and top-quality work and earned confidence of customers and management, resulting in [Result].
  • Spearheaded new shop safety procedures that virtually eliminated staff injuries and accelerated rate of tire service completions for customers.
  • Performed tire rotations, mounts and balancing on all types of vehicles.
  • Diagnosed and repaired tire and rim issues.
  • Executed broader vehicle service proficiently upon customer request, including oil changes, battery service, belt inspections and multi-point inspections, exhibiting practiced versatility.
  • Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Planned work and determined appropriate tools and equipment.
  • Checked vehicle for leaks and topped off fluids.
  • Maintained record accuracy by using work order reporting system.
  • Evaluated brake systems and installed or repaired parts such as pads and drums for optimal performance.
  • Completed advanced services, including coolant flushing and transmission servicing.
  • Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
  • Installed new tires and wheels to repair flats, damage or wear.
  • Ordered tires and other merchandise to replace stock and fulfill customer requests.
  • Conducted vehicle repairs and broad-spectrum services, comprising engine tune-ups, filter replacements, tire rotations and oil changes.
  • Documented tire repair and maintenance performed in computer system records.
Education and Training
High School Diploma: , Expected in 06/1989
South Dade Educational Center - South Dade Skills Center - Homestead, FL
GPA:

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Resume Overview

School Attended

  • South Dade Educational Center - South Dade Skills Center

Job Titles Held:

  • Certified Forklift Operator
  • Cable Installation Technician
  • Delivery Driver
  • Tire Service Technician

Degrees

  • High School Diploma

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