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Certified Forklift Operator Resume Example

Resume Score: 80%

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JR
CERTIFIED FORKLIFT OPERATOR
Professional Summary

Industrious Forklift Operator trained in all aspects of shipment inspections and transportation. Versed in using scanners and warehouse management systems (WMS) to promote safe and on-time shipment and delivery. Strong and robust individual comfortable lifting up to 80 pounds and operating all job-related equipment such as shrink wrap machines. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, including pallet jacks and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of efficiency and safety, and training in material handling. Motivated to learn, grow and excel.

Skills
  • Materials Handling
  • Shipping and Receiving
  • Inventory Control
  • Forklift Operation
  • Repair
  • Cleaning
  • Machine Operation
  • Unloading Cargo
  • Materials Transport
  • Packaging
  • Warehouse Operations
  • Sorting
  • Materials Packing
  • Safety standards and protocols
  • Equipment Maintenance
  • Documentation
  • Order picking and processing
  • Material packaging
  • Production reporting
  • Route logs
  • Optimizing efficiency
  • Stock management
  • Team Player
  • Safe driver
  • Staff Management
  • Packing and scanning
  • Efficient data entry
  • General laborer
  • Production Scheduling
  • Shipping Documentation
Work History
12/2020 to CurrentCertified Forklift OperatorAdecco | East Hartford, CT

Packing Jet Engine Parts with foam sheets carefully into totes with the proper size and labeling them correctly.

Boxing Jet Engine Parts that are placed in trays into Transport Boxes and labeled correctly.

Bringing all completed boxes and totes to the dock to be processed and strapped to pallets to be sent out.

My first week I learned and nearly mastered these processes as well as being able to gain my Forklift License.

  • Unloaded trucks and rail cars and moved materials to staging area.
  • Completed inventory cycle counts and documented all information in E-Mail reports to give to the Supervisor
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Operated all loaders, Electric Forklift and Electric Pallet Jack equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Worked in team environment to maintain high levels of productivity.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Communicated with floor managers to determine merchandise placement.
  • Manually counted Number of picked and packaged orders for any loss.
  • Packed items into appropriate containers for shipment.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
02/2019 to 03/2020Flooring Sales SpecialistLowes | Bloomfield, CT

Customer service

-Setting up flooring measurements for customers

-Setting up installations for customers as well

-Cutting carpet for customers

-Driving machines to stock product

I was promoted to this position 90 days after being hired

Customers gave positive feedback to management after being assisted by me

  • Discussed pricing, additional charges and payment plans during sales process.
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Assisted customers with selecting appropriate floor types, including tile, linoleum and laminate.
  • Followed up with customers to assess satisfaction, answer questions and resolve concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Kept aisles and desk areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Assisted customers by answering questions and fulfilling requests.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Discussed different styles of carpet with customers, comparing which carpet would be better suited to their needs.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with locating and choosing merchandise in any store department.
03/2018 to 02/2019Customer Service AssociateHome Depot | Glastonbury, CT

Customer service was top priority.

I received recognition from customers that were happy with my assistance and willingness to help.

Being able to multitask

  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Informed customers about special promotions and provided detailed information for various products.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Developed and actualized customer service initiatives to decrease wait times.
Education
High School DiplomaManchester Community College, Manchester, CT
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Adecco
  • Lowes
  • Home Depot

School Attended

  • Manchester Community College

Job Titles Held:

  • Certified Forklift Operator
  • Flooring Sales Specialist
  • Customer Service Associate

Degrees

  • High School Diploma

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