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Certified Family Mediator Resume Example

Resume Score: 80%

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CERTIFIED FAMILY MEDIATOR
  • https://www.linkedin.com/in/joan-joseph-587553117/
Professional Summary
  • Law Office Manager/Paralegal with over 5 years of experience organizing, scheduling and managing agendas for law office personnel during court cases and hearings. Communicate productively with other law offices when working on similar cases or for information. Observe client confidentiality and protect sensitive matters and witnesses.
  • Highly dependable, ethical and reliable support specialist and leader that blends advance organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Skills
  • Family Law Mediator
  • Problem Solving
  • Maintaining Ethical Boundaries
  • Excellent Interpersonal Communication Skills
  • Case Management
  • Proficient in MS Office 365
  • Litigation support
  • Customer Service
  • Administrative support
  • Document organization
  • Efficient multi-tasker
  • Clio/Mycase/Time Matters/Phoenix/CMS/Timeslips etc
Work History
Certified Family Mediator, 01/2017 to Current
Company Name – City, State
  • Facilitate and implement settlement agreements by proposing resolutions and supporting effective decision-making for involved parties
  • Draft settlement paperwork and gather signatures from disputants to provide official documentation of agreed-upon solutions; Formulate focus and individualize resolutions aim to peacefully settle disputes
  • Assist Municipal Court on a regular basis in order to draft Judgments by Agreements for parties in credit card debts, landlord/tenant matters, and negotiate with attorneys for Small Claims matters; Provide unbiased and creative solutions to challenging problems
  • Review and analyze opposing sides of disputes to objectively assess situations from legal perspective; Resolve conflicts and negotiate mutually beneficial agreements between parties.
  • Successfully settled over 70 cases through stipulation agreements or judgments by agreement
Office Manager/Paralegal Supervisor, 08/2016 to Current
Company Name – City, State

• Supervise & facilitate the day to day operational activities of the law firm in the following firm matters:
• Daily supervision and guidance to administrative staff; Manage organization of electronically filing cases and create supervise operational policies, systems and procedures
• Provide complete meeting support, including materials preparation and notes; Produce high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Clio, Mycase, Timeslips, etc. software
• Establish efficient workflow processes, monitor daily productivity and implement modifications to improve overall effectiveness of personnel and activities; Perform administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones; Conduct detail client intakes, retainer agreements and entered information into company database
• Work with lawyers to ensure billing is attended to on a regular basis to ensure cash flow; Hire, manage, develop and train attorneys and staff in use of legal information management systems document organization and conduct performance reviews and administer salaries for staff
• Maintain ongoing communication with opposing parties from case inception to final hearing or trial phase; Assist counsels in drafting pleadings, correspondence on Family law cases, First Party Property Insurance cases and Immigration cases, preparing motions, answers, providing documentation information for discovery request and E-filing with courts on behalf of the attorney
• Assist in closing cases and spotting financial trends with regards to the number of cases opened and closed

Lead Litigation Paralegal, 10/2013 to 01/2016
Company Name – City, State
  • Reviewed court decisions and ensured client compliance with HAMP servicing guidelines.
  • Processed FDCPA and QWR letters within the required timeframes.
  • Reviewed Motions to Dismiss to determine filings needed to overcome the Motions (i.e., Original Documents, Merger Documents, Affidavit of Breach letter, etc.).
  • Prepared legal pleadings; including complaints, motions, etc.
  • Trial Preparation: organize exhibits, witness materials, trial notebook, and all other supporting documents.
  • Client contact liaison on trial preparation and settlement negotiation.
  • Filed pleadings with the court, including electronic filings with Federal Court.
Paralegal Supervisor, 06/2008 to 10/2013
Company Name – City, State
  • Supervised paralegals and made sure all deadlines were met on time and trained new staff
  • Established recruiting strategies, hiring of new staff and analyzed candidate's strengths
  • Conducted personnel evaluations, implementing training programs, and established wage incentives
  • Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information
  • Conferred with clients and other involved parties to gather and track case information
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays
Education
B.S.: Interdisciplinary Studies, 02/2015
Keiser University - City, State
Associate of Science: Paralegal Studies, 03/2012
Florida National University - City, State
  • Minored in Legal Studies
FL Sp. Ct. Certified Family & County Mediation, 02/2017
Florida Mediation Group - City
Certifications

Florida Supreme Court Certified Family and County Mediator

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Keiser University
  • Florida National University
  • Florida Mediation Group

Job Titles Held:

  • Certified Family Mediator
  • Office Manager/Paralegal Supervisor
  • Lead Litigation Paralegal
  • Paralegal Supervisor

Degrees

  • B.S. : Interdisciplinary Studies , 02/2015
    Associate of Science : Paralegal Studies , 03/2012
    FL Sp. Ct. Certified Family & County Mediation , 02/2017

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