2.8 years as a Certified Epic Ambulatory clinical systems analyst and builder in a healthcare network setting. Extensive experience with developing clinical tools, analyzing and resolving issues and providing support to the end users.
6 years as a service director in a public community mental health setting. Extensive experience recruiting, developing and managing clinical programs and staff. Expert in planning and organizing activities consistent with agency goals and mission.
4 years in quality management in a public community health setting with extensive experience in management report generation, electronic medical record end user support, human right investigations and development of the agency intranet.
17 years as a nurse providing direct patient care in a variety of clinical settings.
Graduated Summa Cum Laude
Attended part time 1995 -1997 in preparation for undergraduate studies at Radford University.
Responsible for implementation, development, programming and overall support of Ambulatory component of the EPIC electronic medical record system. Works closely with the vendor and end-users to develop and enhance the software to increase workflow efficiency, facilitate end-user acceptance and meet the overall needs of the organization; also is responsible for thoroughly testing all system upgrades and system changes. Provides extensive end user supports, analyzes and resolves system issues; acts as a liaison between the end-user community and the IT department
Administrative manager of Intensive Services which provides intensive outpatient clinical services to individuals being treated for serious mental illness, mental retardation and substance abuse disorders. These services are delivered by nursing personnel, pharmacist, physicians and non-medical personnel in programs that include Assertive Community Treatment, Clubhouse, Psychiatric Services outpatient clinic, Mental Health Support Services and Adult Living Facility Services. Directly supervises 4 program managers and 1 pharmacist and 1 Psychiatric Nurse Practitioner. Indirectly supervises 36 program staff. Participates in budget development and management, manages department productivity, compliance with agency policy, compliance with standards set forth by State and Federal governments in addition to third party payers. Provides clinical supervision to nursing staff, supervises use of best practices, supervises risk management practices, staff recruitment, hiring, retention, disciplinary actions. Participates in agency committees and serves on Human Rights investigation team.
Works closely with the court system, DBHDS (Department of Behavioral Health and Developmental Services) Forensics, and the State Hospital system to coordinate services and monitor compliance with terms of conditional release for NGRI (not guilty by reason of insanity) acquittees.
(Multiple Tasks) Coordination of Agency participation in POMS (Performance and Outcome Measurement System) and SCADS (State Consumer Automated Data Set) as required by the Virginia Department of Mental Health, Mental Retardation and Substance Abuse Services. Includes staff training, data gathering, data quality management and data submission (POMS is no longer funded due to state budget cuts). Generation of Management Reporting from agency proprietary behavioral health information system (Anasazi). Design of small, specialized databases for agency programs in Access, staff training and support of the products. Multiple tasks involving State of Virginia compliance and reporting issues, general staff and program support related to EMR, staff training, other various support functions related to IS. Serve on the Human Rights investigation team, Anasazi Leadership committee, SQL Implementation committee and HIPAA compliance committee. Design, implementation and maintenance of the Agency Intranet. Clinical Health and Safety Manager starting 5/1/2003. Responsible for coordination of agency compliance with OSHA standards, consumer and employee safety. Oversight of related committees and creation of related policies.
RN practice in the following areas: med/surg nursing, outpatient dialysis, public health, inpatient psychiatry and substance abuse.
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