Cerner Clinical Support Analyst Resume Example

Provided elbow support with nurses and Physicians.

Served as a resource for questions/issues identified during user education a

and training.

Supported Registrars entering Physicians orders in ordering system.

Retrieved Medical charts from EMR for insurance audits,review records (medical or paper). Travel to and from medical offices arriving on time, prepared to work and in a professional appearance.

Scan medical charts at various medical facilities using company provided

equipment.

Upload scanned medical charts to our corporate data center using your high speed internet connection.

Assisted in the explanation of the workflow process to the end users.

Worked wirh physicians supporting CPOE, ASAP.

Supported nurses, physicians, and front desk staff with documentation of patient planning and care.

Train and assist with cadence, ambulatory and inpatient modules.

Assist nurses with workflow of the MAR and ADT.

Provide training and assistance for front desk staff with regristration, appointment entry and scheduling.

Trained Physicians on placing orders, admitting and discharge of patients.

At elbow support with nurses on ORM, EMAR, and orders.

Provided assistance with "GO-LIVE" activation of Allscripts/Eclipsys SCM 6.1

Supported side-by-side assistance in ORM applications to Physicians.

Over-the-shoulder for clinical staff to most effectively document patient care.

Provided GO-LIVE support for Cerner with CPOE Power notes, plan, chart,

surginet, carenet, regristation management, flowsheets, caremobile, med rec

and powerchart.

Provided solution expertise to Cerner project team members.

Troubleshooting, timely follow-up on all open incidents, support documentation

problems.

Provided diagnosis and proactive documentation to address incoming incident volume.

Responsibilities include troubleshooting networked hardware, software functionality.

Supported nurses, physicians, and front desk staff with documentation of

Supported nurses, physicians, and front desk staff with documentation of patient planning and care.

Train in-patient admitting,transferring and discharge with ADT for all units, and printing census and discharge, transfer paperwork to other facilities.

Offered support to nurses to set up preferences, smart phrases, customization of screens and documenting patient care, care plans, patient education, EMAR scanning, barcoding, orders,kardex, and communication

basket and co-signs.

Submit trouble tickets as needed and as Unit Coordinator attend meetings to escalate "trouble ticket" issues.

Full implementation of CPOE,Nursing, and Physicians transitioning from paper to computer.

Provided elbow support to nurses to help navigate EMAR, Med Rec,and Order Entry.

Supported Registrars entering Physicians orders in ordering system.

Assisted Physicians with login issues, and trouble shooting.

Provided one-on-one support with nurses and Physicians.

Provided Activations support to allied staff.

Trained Physicians in the knowledge of structured notes, clinical summaries,

and clinical data viewer in SCM 5.5

Supported Registrars entering Physicians orders in ordering system.

Assist staff using Cerner knowledge to create, maintain, troubleshoot, and administer correct measures in Cerner Power Chart and CPOE , support Physicians and nurses in an ambulatory setting putting in orders for medication and discharges.

Elbow support for Physicians for Power Chart, Power Notes, Medication

Reconciliation and Depart Process.

Identify and resolve issues to client staff.

Supported hospital's with training Case Managers, Therapists, Liasions, Respiratory Therapists,Nurses, and Dietitians in completing PowerForms and work processes in new EMR system.

Trained End User on new workflows and executed comprehensive training plan to medical staff, providing elbow support to all Physicians.

Provided elbow support to physicians using PowerChart.

Provided one on one training and support to medical providers and staff

nurses on clinical units with knowledge of Cerner Admission, Transfer, and

discharge processes.

Specializing in PoweNotes, PowerForms,labs,PMC, Charges.