Highly motivated and skilled Senior Center Director who graciously handles and resolves challenging client issues. Driven to consistently deliver exceptional client support.
Effective public speaker
Center Director, 04/2011
to Current Baltimore County Department of Aging – Pikesville Senior Center Responsible for day to day operations of a regional senior center, with over 1400 members, including, programming, facilities, fitness center, and the Eating Together lunch program.
Oversee staff including Assistant Director, Center Connection Specialist, Custodian and Senior Aides. Recruit, hire and train volunteers.
Manage and maintain a balanced budget for programming
Work with staff to create valuable and meaningful programs including lifelong learning, physical education, arts and crafts, special events, consumer and health education and health screenings.
Prepare monthly newsletter and other promotional items.
Oversee monthly and bi monthly reports including budget, service delivery and program standards.
Promote the senior center in the community. Create partnerships with area businesses to help defray costs and increase ability to offer quality programs.
Work with Council Board members to ensure that the center is meeting the needs of the community seniors as well as the requirements of the Department of Aging.
Coordinate and prepare training sessions for staff and volunteers.
Communicate with members and work to resolve any issues and complaints.
Center Supervisor, 01/2010
to 04/2011 Baltimore County Department of Aging – Reisterstown Senior Center Responsible for all aspects of day to day operations of a small senior center, including programming, facilities, fitness studio, and the Eating Together Lunch program.
Created programming and classes to meet county program standards in areas of lifelong learning, physical education, arts and crafts, music, consumer and health education and screenings.
Recruited and trained volunteers.
Prepared monthly and bi monthly reports
Worked closely with Council Board members to assist in meeting the goals and needs of the members as well as the Department of Aging.
Created and published monthly newsletter and other promotional items
Represented the center in the community to establish relationships and promote the center.
Assistant Director, 07/2006
to 04/2010 Baltimore County Department of Aging – Bykota Senior Center Planned and coordinated programs for the senior center, including lifelong learning, physical education, arts and crafts, health screenings and education, special events and consumer programs.
Created monthly newsletter and other promotional items
Worked with team to develop new and creative ideas for programming.
Represented the senior center in the community to inform and promote activities of the senior center and to establish needs in the community.
Prepared monthly reports including service delivery and program standards.
Dealt directly with members to establish open relationship, learn needs and resolve issues and complaints.
Worked with the Council members to assist in planning for the center.
Served as back up for Director as needed
Center Connection Specialist, 06/2003
to 09/2006 Baltimore County Department of Aging – Bykota Senior Center
Responsible for a select group of individuals requiring assistance in order to fully participate in the senior center. Developed innovative programs and activities based on needs and interests of these individuals.
Identified potential participants, coordinated programming, monitored progress and advocated for participants needs.
Assisted with marketing efforts for center and Center Connection program.
Served as back up for Director and Assistant Director as required
Bachelor of Arts: Sociology with a concentration in Gerontology,
1981 Towson State University - Towson,
High School Diploma: 1977 Milford Mill High School - Pikesville,
Received three awards through the Maryland Association of Senior Centers for programming.
Received "Energizer Award" through the Department of Aging for largest growth in membership and in participation last year at the Pikesville Senior Center.
Board Member of MASC (Maryland Association of Senior Centers)