Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Enthusiastic Professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer Service and Business Administration and training in Organizational Psychology and Development. Motivated to learn, grow and excel in Business.
Skills
Client needs determination
Goals and performance
Communication Skills
Teamwork
Planning
Building Effective Relationships
Microsoft Powerpoint
Sales
Student records management
Diverse groups presentations
Work History
Census Field Supervisor, 07/2019 - 10/2019 United States Census Bureau – City, STATE,
First level supervisor for approximately 6 to 15 Field Representatives, responsible for data collection in hard to count geographical areas.
Responsible for ensuring group's performance meet standards and expectations set forth by bureau and survey sponsors.
Responsible for evaluating and reviewing assignments of subordinates. Monitors staff performance that includes on job observations, monitoring of various performance metrics.
Assist with training of employees and review and approve payroll and leave submissions for their staff. Also assist with recruiting of Field Representatives.
Solve problems in work-from-home environment.
Demonstrated ability to self-manage in remote work environment including setup of company-provided computer equipment and ongoing proactive, skilled and effective management of home Internet network and connections.
Demonstrated self-discipline, time management skills, resourcefulness and ability to work collaboratively with leaders and team, all in remote work environment.
Proficiency with technology and how to apply it to solving problems.
Supervisor for Finance and Administration, 09/2011 - 05/2016 Focus On Jesus Ministries EV – City, STATE,
Receive billing, review bills for accuracy, and pay bills.
Prepare payroll checks according to procedures
Maintain monthly and annual reports and communicate reports effectively as directed.
Reconcile all banking accounts for checking and savings.
Maintain efficient plan of financial record keeping, reporting, and reconciliation of general ledger, accounts payable, payroll, and individual contribution records.
Oversee monthly reports, and individual quarterly contribution reports; comply with German Tax reporting requirements.
Assist with compliance review, and reconcile quarterly endowment reports to general ledger.
Maintain church calendar for congregation activities and auxiliaries.
Assure quality publication of Sunday bulletin and that other service bulletins are prepared in timely manner.
Edit and prepare monthly partner letter in both hard copy mailer and web formats.
Update church web page as needed (daily, weekly, and seasonally).
Maintain office filing system and church record books.
Provide clerical support to pastor.
Other Duties as Assigned
PT Program Coordinator, 09/2009 - 05/2010 Achieve Success Tutoring – City, STATE,
Contributed in planning and developing methods for Achieve Success Tutoring program implementation and administration along with coordinating program activities for students.
Reviewed records and reports of activities to ensure progress was being accomplished toward specified program objectives; recommended modifications to methods or procedures as required to redirect activities and ensure that objective was attained.
Prepared recurring program reports for management use.
Participated in preparing grant proposals to state and federal agencies and private foundations.
Participated in budget planning and preparation and assisted in controlling expenditures in accordance with budget allocations for program.
Conducted formal training or instruction in classroom setting with 25 plus students.
Interacted with faculty, staff and students to promote goals and objectives of tutoring program.
Performed other job related duties as required.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Transported tutoring material to customer locations weekly.
Saved $300 by implementing cost-saving initiatives that addressed long-standing problems.
Sales Associate/ Incubation Team Leader, 08/2003 - 05/2009 AT&T Inc. – City, STATE,
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Educated associates on market trends and stayed up-to-date on forecasts and telecommunication news.
Completed orders through RNS system and organized product deliveries to meet customer timetables.
Educated customers on promotions to enhance sales.
Boosted sales by conferring with customers to evaluate products or service requirements and recommend best-fit company offerings.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Increased sales by 80% over 2 weeks period by offering consultation on products and services and applying customer service and up selling techniques.
Education
MBA: Organizational Psychology And Development, Expected in 11/2011 - American InterContinental University - Schaumburg, IL GPA:
Accomplishments
Received Award From AT&T CEO for 100% Customer Satisfaction for the year.
Promoted to Team Lead with less than two year of service qualification.
Certifications
Volunteer Tax Preparer Training Certification VITA/TCE Internal Revenue Service 2020
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