LiveCareer-Resume

Census Field Supervisor resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Service-centric Supervisor successful in resource management, client services and administrative oversight. Cross-functional leader successful cooperating with multi-disciplinary teams and senior-level management. Skilled in managing assigned workforce towards achieving organizational goals. Also a reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Experience
Food Service Worker, 04/2022 to 06/2023
VisaAustin, TX,
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Set up, restocked and cleaned dining areas.
  • Received food orders from individuals and explained offerings.
  • Followed recipes and customer requests to prepare meals.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Assembled and served meals according to specific guest requirements.
  • Refilled condiments, napkins and server workstations.
  • Packaged and bagged cooked food and prepared items.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Census Field Supervisor, 01/2020 to 11/2020
Fourteen FoodsLa Crosse, WI,
  • Developed successful resolutions for issues that arose during field operations.
  • Completed projects milestones on time by keeping team members on task and operating with efficiency.
  • Monitored timelines, set up order of operations and managed field schedules.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Supervised overnight team functions and services for youth and adult shelter, managed resident intake, assigned work, maintained security and delivered resident support and discipline.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Onboarded new employees in time reporting and payroll systems.
  • Managed payroll and time and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed employee performance and delivered constructive feedback to improve performance.
Manager, 01/2011 to 07/2017
United States Census BureauCity, STATE,
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Managed day-to-day operations, including supervision and assignment delegation for 7-member team.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Oversaw personnel recruitment, performance and scheduling.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Coached new team members on job tasks and performance strategies.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Census Enumerator, 01/2010 to 08/2010
Tony Luke JrsCity, STATE,
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
  • Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
Assistant Manager, 02/2006 to 12/2008
Company NameCity, State,
  • Maintained daily record of all transactions.
  • Assisted in sales, customer service and human resources objectives to increase experience and gain broad company perspective.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Skills
  • Contract development and management
  • Issue and conflict resolution
  • Capital improvement planning
  • Key accounts and territory management
  • Staff development
  • Inventory management
  • Organization
  • Team management
  • Team building
  • Supervision
  • Customer service
  • Administrative support
  • Problem resolution
  • Communications
  • Brand management
  • Project management
Education and Training
High School Diploma: , Expected in 06/2007
Delaware Valley High School - Philadelphia, PA
GPA:

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Resume Overview

School Attended

  • Delaware Valley High School

Job Titles Held:

  • Food Service Worker
  • Census Field Supervisor
  • Manager
  • Census Enumerator
  • Assistant Manager

Degrees

  • High School Diploma

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