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census enumerator resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hardworking Customer Service Representative with over 4+ years of experience of experience in fast-paced, team-based environments. Motivated professional offering proficiency in data entry combined with strong analytical thinking skills. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Accomplishments
  • Acknowledged and praised for the ability to solve difficult problems independently and efficiently
  • Interacted with diverse customers on a constant basis, promoting excellent communication and customer service skills
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Skills

Hard Skills

  • Ability to work independently
  • Security Knowledge
  • Meeting sales goals
  • Knowledgeable in computer literacy
  • Purchasing processes
  • Documentation skills
  • 32 WPM

Soft Skills

  • Teamwork and team leadership
  • Verbal and written communication
  • Problem Solving
  • Customer Service
  • Professional demeanor
  • Developing Customer Relationships
  • Self-motivated nature
Work History
Census Enumerator, 08/2020 to 10/2020
CernerGlens Falls, NY,
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Conducted interviews with participants to assess eligibility.
  • Coded data for more than 50 participants interviews daily.
  • Addressed non-responsive initial interviewees by conducting follow-up calls or in-person visits to promote census importance and rights of participation.
  • Initiated communication with assigned households through mail, email or phone to obtain and correct census data.
  • Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
  • Planned efficient visitation routes by studying maps of assigned areas, reaching more than 70 community households per day.
  • Requested participation in brief exit interviews to obtain feedback for use in development of procedural improvements.
  • Contacted interviewees to rectify survey issues and ask follow-up questions.
  • Assisted people in filling out surveys with complete and accurate information.
Behavioral Therapist, 11/2018 to 08/2020
The Paradies ShopsFletcher, NC,
  • Maintained detailed counseling records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Observed and monitored client behavior and responses to treatment.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Evaluated and documented data in logbook.
  • Managed 1-3 sessions daily maintaining 100% accuracy of client session data to aid in treatment planning and assessment.
  • Identified areas of weakness and recommended or implemented process improvements.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients to ensure satisfaction.
  • Developed individualized and group programming and safety plans in support of academic achievement.
  • Demonstrated knowledge of company's mission, purpose, goals, and ability to help employees successfully achieve them.
  • Highlighted problematic behavior with healthy alternatives, including redirection and data collection.
Customer Service Cashier, 11/2017 to 06/2018
Jack In The Box, Inc.Greenville, SC,
  • Greeted customers promptly.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Educated customers on promotions to enhance sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Helped over 50 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Handled approximately 50 daily credit and cash transactions for customers with accuracy and speed.
  • 2.
  • Stocker:.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Helped customers locate desired items.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Consistently lifted materials weighing as much as 25-50 pounds.
  • Checked and pulled defective or expired products from shelves.
  • Maintained effective team member communication.
ASSISTANT MANAGER, 01/2017 to 04/2018
MosaicBuffalo, NY,
  • Answered average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering store to ascertain what each customer wanted or needed.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Trained 2 new sales associates each quarter.
  • Preserved perfect attendance record for 12 months.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Assisted on sales floor as needed to maintain service standards.
  • Greeted customers promptly.
  • Cleaned and organized store, including checkout desk and displays.
  • Processed cash and credit payments rapidly and accurately.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Alerted customers to upcoming sales events and promotions.
Canvasser, 01/2021 to Current
, ,
  • Went to over 50 doors over 20 miles daily to educate and sign up potential voters.
  • Collected and documented voter opinions on polictical local, regional and national topics.
Education
High School Diploma: , Expected in 06/2017 to Lake Taylor High School - Norfolk, VA
GPA:
Currently in Enrolled: Social Work, Expected in 12/2022 to NORFOLK STATE UNIVERSITY - Norfolk, VA,
GPA:

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Resume Overview

School Attended

  • Lake Taylor High School
  • NORFOLK STATE UNIVERSITY

Job Titles Held:

  • Census Enumerator
  • Behavioral Therapist
  • Customer Service Cashier
  • ASSISTANT MANAGER
  • Canvasser

Degrees

  • High School Diploma
  • Currently in Enrolled

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