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census area supervisor resume example with 5+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Executive-level verbal and written communication
  • Report Development
  • Scheduling and Staff Management
  • Project Management
  • Staff training and development
  • Processes and Procedures
Work History
11/2020 to Current Community Organizer Sheltering Arms | Harlem, NY,
  • Liaised with political organizations and initiatives to confirm consideration of community best interests within campaigns and political agendas.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
  • Spoke at public events, evangelizing for organizational goals and interests.
  • Directed 8 live broadcasts, 3 films and 6 vocal recordings or non-broadcast programming for public entertainment or education.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.
07/2020 to 10/2020 Census Area Supervisor Shutterfly, Inc. | Fayetteville, GA,
  • Oversaw a talented team of 29 enumerators and 8 census field supervisors performing high-quality data-collection work in dispersed gate communities, urban and rural areas, and military bases.
  • Revitalized failing area by implementing new operational structures and procedures to successfully control turnover and boost overall field completed cases by 7% in one week.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Evaluated employee performance weekly and coached and trained accordingly, increasing quality of work and employee retention.
  • Onboarded and trained new employees, approved payroll and leave, implement disciplinary action among several daily administrative duties.
  • Coached enumerators on interviewing, converting reluctant respondents, field verification, manager visit while handling a large volume of work to conduct over 50 surveys .
01/2019 to 03/2020 Assistant Studio Manager Eurofins Scient. | Edison, NJ,
  • Greeted and welcomed new members, establishing and updating memberships to Sweat Cycles wellness programs.
  • Effectively supervised staff of 8 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Oversaw partner relationships, enabling footprint expansion into new markets.
  • Produced regular performance and sales reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Created and conducted customer surveys for 170 clients.
09/2017 to 11/2018 Client Relations Manager Blavity Inc. | Los Angeles, CA,
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
  • Communicated regularly with clients to understand needs, evaluate current product use, and cross-sell new products.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills resulting in 20% increase in new business.
  • Supervised 17 employees in studio by monitoring activities, coaching and offering hands-on support.
  • Identified and organized studio services, trained staff, managed schedules and planned maintenance routines to help clients make more productive use of company's products.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Recorded inventory sales into organization's weekly income report.
  • Oversaw food and supply ordering for all Atlanta studios, and ensured adequate products that meet Health code Regulations and Requirements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
05/2015 to 08/2017 Event Production Coordinator Jack Morton Worldwide | City, STATE,
  • Developed team communications and information for pre-production, production and post-production meetings.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Fulfilled contractual obligations, including communications, invoice processing, vendor coordination, schedule creation, creating and completing expense reports, tracking team work hours, budget administration and rehearsal and day of event coordination.
  • Created production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
  • Supervised onsite team of 25, including caterers, audio-visual technicians, and facility management team.
  • Traveled internationally for clients and performed as the digital production assistant compiling all media files, digital branding and video wrap up commentary from events.
Education
Expected in 04/2015 Bachelor of Arts | Business Management And Communication Wake Forest University, Winston-Salem, NC, GPA:
  • Graduated Cum Laude
  • Received W.E.B. DuBois and Magnolia Scholarship
  • Member of Student Government Association
  • Awarded "Lavender Award" for Campus Engagement and Leadership
  • Elected Captain of Freshmen and Sophomore Games
  • Member of Anthony Ashton Players Thespian Club
Expected in Certificate in Business Consulting | Business Management Wake Forest University School Of Business, Winston-Salem, NC, GPA:
  • Completed five-week intensive training in business disciplines including: Accounting, Finance, Marketing, Information Systems, Business Law, Operations, Entrepreneurship, and Strategic Management
  • Winner of the "Deloitte Summer Business Competition"

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Resume Overview

School Attended

  • Wake Forest University
  • Wake Forest University School Of Business

Job Titles Held:

  • Community Organizer
  • Census Area Supervisor
  • Assistant Studio Manager
  • Client Relations Manager
  • Event Production Coordinator

Degrees

  • Bachelor of Arts
  • Certificate in Business Consulting

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