Talented Case Manager adept at handling high caseloads and inspiring investigators and tracers to have quality work. Recognized for turning around struggling company operations to achieve sustained growth. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
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