Catering Sales Manager resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Motivated User Experience Design student seeking internship in Service Design, Product Designer or User Experience design to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Skills
Multidisciplinary team leadership
Wireframes
Organizational skills
Flexible
Problem resolution
Friendly, positive attitude
Relationship building
Communication
Project planning
Analytical
Mockups and design frames
Figma
Balsamiq
Adobe XD
Axure
Canva
Wix
Squarespace
Experience
05/2021 to 09/2022Executive AssistantHei Hotels & Resorts | Weehawken, NJ,
Developed effective scheduling processes to achieve production objectives.
Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
Managed and responded to client grievances and complaints per procedural guidelines.
Communicated schedule changes to appropriate department personnel and other ancillary areas.
Sent out frequent telephone or email reminders of scheduled meetings to participants.
Utilized MS Office and Excel to analyze data and create spreadsheets.
Advised clients regarding coverage details and repairs needed or rendered.
Provided reminder calls to clients prior to scheduled visits.
Transcribed recorded messages or repair diagnoses into clients records.
Gathered employee and staff data to develop monthly work schedules.
Produced cost estimates for repair jobs.
07/2019 to 04/2021Catering Sales ManagerK & L Distributors Alaska | Fairbanks, AK,
Liaised with clients and venue management to verify scheduling and logistics.
Participated actively in community and civic activities to maintain visibility and to create booking opportunities and exceeded budgeted booking goals and revenue in every special event area.
Secured unprecedented levels of new business and maintained repeat customers for catering service provider via sales calls, networking, advertising and social media.
Continuously met or exceeded corporate sales goals for annual and quarterly timelines.
Proposed and sold customized, innovative set-ups, menus and functions for diverse groups in coordination with head of catering and chef on pricing specialty menus.
Inspected banquet room and checked with catering team before functions to verify correct room set-up, schedule of events, staffing and audio-visual configuration.
Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
Conducted market research and reported on competitors.
Increased sales from various channels.
Implemented creative sales and marketing strategies to assist sales team with reaching targets.
Built sales forecasts and schedules to reflect desired productivity targets.
Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets.
Enhanced sales volume through skilled support to both new and inactive customers.
Grew business through outside catering sales, executed food deliveries to perfection and devised and implemented marketing and promotional campaigns.
Created and implemented targeted marketing campaigns to increase sales.
Established details of sold catering events with clients, including price, party size, setup, menu and schedule by following up closely and personally, resulting in satisfied clients.
Maximized profit through contract negotiation with vendors and venues.
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Created and delivered in-depth sales presentations to potential customers.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Established sales goals and strategies that contributed to increased growth in sales and profitability.
04/2019 to 07/2019Front Office/Catering CoordinatorWinwood Hospitality | City, STATE,
Responded to messages and emails to the office and transferred correspondence.
Maintained general office organization and cleanliness.
Transmitted information or documents to customers, using computer, mail or facsimile machine.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Demonstrated consistent operational excellence to maintain stellar office reputation.
Introduced all team members to latest hotel services, encouraging staff to discuss offerings with guests upon checking in.
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