Talented Catering Manager offering exceptional organizational, interpersonal and computer skills. Strong background in all aspects of customer service and client retention. Accustomed to working in fast-paced environments with success in effectively managing a team.
Billing/invoicing, Microsoft Office, creating contracts, obtaining new clients and retaining current clients, creating marketing materials, planning meetings and events, handling money, multi-tasking, outside and inside sales, fast learner, telecommunications, time management, Type 60+ WPM
10/2015 to Current
Catering Sales ManagerGrand Williston Hotel － Williston, ND
Schedule and manage a team for all meetings and events.
Performed outside sales calls to recruit new business relationships and maintain current clients.
Created Group bookings and rates in lieu of a Sales Manager
Complete all bookings, billing and invoices using Sales Pro and NiteVision
Ensured all events/banquets/groups were a success for each company.
07/2014 to 11/2015
Catering CoordinatorGrand Williston Hotel － Williston, ND
Booked and coordinated meetings and banquet events
Created contracts and banquet event orders, completed billing and invoices
Created marketing materials.
Overall administrative support for all hotel management
08/2013 to 05/2014
Store ManagerCheck N Go － Williston, ND
Managed day to day operations at the store level, including all money handling/transactions/balancing
Hired and trained 3 employees & managed their schedules
Performed collection attempts via phone calls
Primary services offered at this store are payday advances and Western Union money transfers, so I spent a lot of time on the computer and phone building relationships with customers and their banks.
07/2012 to 06/2013
Banquet server/Lead bartenderCanad Inns － Grand Forks, ND
Setup, serve, and clean up banquet events.
Bartend if there was alcohol served for the banquet.
Trained several banquet servers/captains/and bartenders.
Spent a month with the Director of Sales learning reservations, room blocks, creating contracts, and banquet event orders.