Catering Sales Coordinator Resume Example Hampton Inn Frederick

CATERING SALES COORDINATOR

Professional Summary

Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Documentation Specialist experience ensuring organization's documents are stored efficiently and are easily accessible to staff. Develop and implement management and control strategies. High level of organizational skills, attention to detail and strong ability to communicate. Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers. Skilled leader during business meetings and making sales field visits.Strong business acumen, attention to detail, excellent communication and interpersonal skills.

Skills

Operations management
Change management
Negotiation
Business planning
Sales and marketing
Telephone etiquette
Word processing
Mail handling

Filing
Call forwarding
Data entry
Verbal and written communication
Sorting and labeling
Researching skills
Problem-solving skills
Cash handling

Work History

03/2019 to CurrentCatering Sales CoordinatorHampton Inn Frederick | Frederick, MD

Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Increased operational efficiency by developing improved filing systems for confidential client records and reports
Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices
Communicated best practices among on-site and external personnel to align efforts and goals
Engaged prospects and customers through various events, including tradeshows, seminars and workshops

05/2017 to 06/2019ServerCacique Restaurant | Frederick , MD

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Restocked salad bar and buffet for lunch and dinner service
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Kept register accurate through correct billing, payment processing and cash management practices
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
Prepared beverages and filled food orders for customers
Checked identification to enforce age requirement for alcoholic beverages

01/2020 to CurrentProperty CoordinatorSpringhill Suites | Gaithersburg , MD

Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Communicated with clients and tenants while offering strategic solutions to remedy problems.
Analyzed and evaluated monthly and quarterly financial statements.
Introduced prospective tenants to types of units available and performed tours of premises.

06/2018 to 01/2020Front Desk ReceptionistHampton Inn | Frederick , MD

Confirmed relevant guest information and payment methods to prevent fraud.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

Education

03/2009High School DiplomaFrederick High School, Frederick, MD

Resume Overview

Companies Worked For:

Hampton Inn Frederick
Cacique Restaurant
Springhill Suites
Hampton Inn

School Attended

Frederick High School

Job Titles Held:

Catering Sales Coordinator
Server
Property Coordinator
Front Desk Receptionist

Degrees

03/2009 High School Diploma

Catering Sales Coordinator Resume Example

Resume Score: 80%

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