Catering Sales Coordinator Resume Example
Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Documentation Specialist experience ensuring organization's documents are stored efficiently and are easily accessible to staff. Develop and implement management and control strategies. High level of organizational skills, attention to detail and strong ability to communicate. Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers. Skilled leader during business meetings and making sales field visits.Strong business acumen, attention to detail, excellent communication and interpersonal skills.
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- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Increased operational efficiency by developing improved filing systems for confidential client records and reports
- Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices
- Communicated best practices among on-site and external personnel to align efforts and goals
- Engaged prospects and customers through various events, including tradeshows, seminars and workshops
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Restocked salad bar and buffet for lunch and dinner service
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Kept register accurate through correct billing, payment processing and cash management practices
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
- Prepared beverages and filled food orders for customers
- Checked identification to enforce age requirement for alcoholic beverages
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Analyzed and evaluated monthly and quarterly financial statements.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
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Resume Overview
School Attended
- Frederick High School
Job Titles Held:
- Catering Sales Coordinator
- Server
- Property Coordinator
- Front Desk Receptionist
Degrees
- 03/2009 High School Diploma
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