Catering Director/Sales Resume Example
I Have been in the sales industry with over 22 years of experience . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented leader rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements.
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Hologic – Newton , NJ
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Investigated and integrated enhanced service and team management strategies to boost business profits.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
Capital Canyon Club/Troon – City , STATE
- Drove catering revenues by bringing in new business to establishment, ensuring that quarterly and yearly goals were exceeded
- Supervised up to 25 catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests
- Collaborated closely with clients to develop exciting catering menus that ensured memorable events
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills
- Developed and implemented improved marketing initiatives to drive revenue
- Negotiated contracts with clients, venues and vendors to ensure maximum profit
- Worked directly with Chef to design menu selections, customize menus to adhere to clients requests, in-turn would achieve positive response which leads to repeat customer base
- Developed team communications and information for Banquet and Event meetings
Bed Bath And Beyond – City , STATE
- Department Manger: Harmen Health and Beauty-Cost Plus World Market-Hard Lines
- Trained and mentored new employees
- Oversaw team of 60 employees
- Interviewed job candidates and made staffing decisions
- Assigned employees to specific duties to best meet needs of store
- Hired, trained and evaluated personnel in sales and marketing
- Increased profits through effective sales training and troubleshooting profit loss areas
- Reported to Store Manager and District Manager regarding all department and staff issues
- Completed profit and loss performance reports
- Trained and developed new associates on POS system and key sales tactics
- Implemented new ordering process and identified poor work habits to improve process effectiveness
- Increased sales volume by 12% in less than 1 year
Flowers Unlimited Inc. – City , STATE
- Managed staff of 12 associates, 3 designers and 1 assistant coordinator
- Guided volunteers for special events
- Assigned employees to specific duties to best meet needs of store/event
- Reordered inventory when it dropped below predetermined levels
- Instructed staff on appropriately handling difficult and complicated sales/events
- Examined merchandise to verify that it was correctly priced and displayed
- Scheduled and led weekly store meetings for all employees
- Increased profits through effective sales training and troubleshooting profit loss areas
- Increased sales volume by 60% in less than 5 years through marketing channels and referral programs
- Generated repeat business through exceptional customer service
Finger Print Card
Arizona Food Handlers Certified
Arizona Alcohol/Liquor Handler Certification
American Institute of Floral Design Certified
Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Increased alcohol revenue by 14% by implementing new packages.
- Acknowledged for extraordinary service by supervisors and clients.
- Selected as a runner up for Martha Stewart Bridel Magazine "Best Wedding 2006"
- Finger Print Card
- Back Ground Check 2019
- Az. Food Handlers Card 2022
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Resume Overview
School Attended
- University of Iowa
- Capri Cosmetology College
Job Titles Held:
- Catering Manager Sun Health Senior Living
- Catering Director/Sales
- Manager
- Owner/Designer/Special Events Director
Degrees
- Business,Marketing
Cosmetology : Cosmetology/Business 2006
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