Catering Director Sales Coordinator resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Ā Organized Administrative ProfessionalĀ versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives. Ā Continually maintaining a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Technically-adept individualĀ with advanced knowledge of MS Office Suite and experience creating Excel databases and PowerPoint presentations for top executives. AdministratorĀ who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.
Skills
MS Windows proficient
Exceptional communication skills
Creative problem solver
Strong client relations
Training development aptitude
Multi-line phone talent
Credit card processing
Staff Development/Training
Recruitment / Hiring
Operation Management
Social Event Planning
Education
Central Michigan UniversityMount Pleasant, MichiganExpected in 1991 ā āBachelor of Arts:Hospitality Services/Facilities Management/ Business Management - GPA:
Commercial Recreation/Facilities Management/Leisure and Hospitality Services
Completed Advanced Customer Service training
Treasurer of the Student RecreationĀ Club
Delta College University Center, University Center Central Michigan University, MichiganExpected in 1 2013 ā āCertificate of completion of PMP Education Partners INC. Global Compliance Network Training * 2010-2013
* Service Excellence Certification:Business Management - GPA:
Business Management
Coursework in Accounting, Finance and Statistics
Certifications
* Certificate of completion
of PMP Education Partners INC. Global Compliance Network Training * 2010-2013
* Service Excellence
Certification, Central Michigan University * 2013
* Diversity and Inclusion
Training, Columbus, Ohio * 2013Ā *EEO/Affirmative
Action Mgmt. Training * 2013
* NSF Serve safe
Compliance Training, Midland Michigan * 2013
* Recognized and awarded
for outstanding employment achievements
* Orchestrated a flawless
690 person Senior Dinner as well as a 170 person (served) Tribute dinner * 2014
* Recognition letter from Senator Connie Binsfeld for honorable
coordination performance
Work History
Whittier City School District - Catering Director / Sales/ Coordinator Whittier, CA, 07/2013 - 06/2014
Providing an instrumental role in professional coordination and event support on and off campus.
Excel, MS Office Suite, SAP, Access, T-Metrix, MS Word, Office Professional, basic Sharepoint, E-Time (vacation, PTO, FML, Medical), various record keeping duties, data entry, workload processing and tracking information and materials.
Monitored billing/details (cost centers, budget accounts, personal payments, P-Cards, inventory). Managed multiple events simultaneously, serving a diverse clientele, private presidential-home functions.
Attended weekly meetings, prepared all contracts of events and details, trained/monitored/evaluated employees.
Clack Art Center, Alma College - Academic Secretary City, STATE, 03/2013 - 07/2013
Orchestrated details of small college exhibits utilizing technology, financial operations, student assistants.
Chair of Art Department, executing all office coordination duties (office supply ordering, faculty travel /schedule execution, managing Art Gallery procedures and protocol.
Maintaining all lines of communication and files.
Central Michigan University (TEMP) - Customer Service Specialist/ Call Center Switchboard Operator City, STATE, 10/2012 - 03/2013
Providing optimum customer service and support for various educational/community inquiries.
Excel, Outlook Messaging, T-Metrix, E-Mail, MS Office, MS Word, Quick Pay, Pro Sam, SLCM, SAP, Sharepoint, creating and maintaining spreadsheets for various QTP Report Generation/review for collections/reinstatement.
Cognitively impaired individuals ages 3 to 26 yrs.
Elementary, Middle School, High School, Alternative Adult Ed.
Daily contact with Superintendent, Principals, Faculty, Staff, Students, Parents/Guardians.
Maintaining confidentiality of student records, policies/protocol of administration processes, delivering daily instructional methods thru all levels of curriculum.
Tutoring all students, handling special needs/ethnic backgrounds, utilizing hands on materials and technical support (Powerpoint, Powerschool, Smartboards/Projectors) for assistive technology and academic needs.
Efficiently, operated all office equipment.
Shepherd Public Schools - Substitute Teacher City, STATE, 08/2005 - 05/2012
** Cognitively impaired individuals ages 3 to 26 yrs.
** Elementary, Middle School, High School, Alternative
Adult Ed
** Daily contact with Superintendent, Principals,
Faculty, Staff, Students, Parents/Guardians. Maintaining confidentiality of
student records, policies/protocol of administration processes,
delivering daily instructional methods thru all levels of curriculum. Tutoring all students, handling special
needs/ethnic backgrounds, utilizing hands on materials and technical support (Powerpoint, Ā Powershcool, Smartboards/Projectors) for
assistive technology and academic needs. Efficiently, operated all office
equipment.
H.M. Rentals - Leasing, rental Assistant City, STATE, 1983 - Current
Ā Leasing/Rental Assistant Ā Ā Ā
**Assemble, transfer,
install equipment and furniture. Handle all materials needed to perform
services / updates for occupancy.
Managing all cleaning,
maintenance, painting, repair and removal of unwanted material and items.
Assist in all maintenance duties.
Record and document each
unit, manage rental billing payments, place classified ads for prospective
occupants.
**Extremely, physically
demanding detail oriented position (lifting/moving up to & over 50#,
reaching, bending, climbing, kneeling) Ā Ā
Accomplishments
Ā Recognized and awarded for outstanding employment achievementsĀ
Orchestrated a flawless 690 person Senior DinnerĀ
Ā 170 person (served) Tribute dinner 2014
Ā Recognition letter from Senator Connie Binsfeld for honorable coordination performance.
Conflict Resolution
Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Training
Responsible for training all new employees to ensure continued quality of customer service.
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Resume Overview
School Attended
Central Michigan University
Delta College University Center, University Center Central Michigan University
Job Titles Held:
Catering Director / Sales/ Coordinator
Academic Secretary
Customer Service Specialist/ Call Center Switchboard Operator
Sales,Cashier, Merchandiser
Substitute Teacher Administrative Assistant
Substitute Teacher
Leasing, rental Assistant
Degrees
Bachelor of Arts
Certificate of completion of PMP Education Partners INC. Global Compliance Network Training * 2010-2013
* Service Excellence Certification