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Catering Director Sales Coordinator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
 
Organized Administrative Professional versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives.  Continually maintaining a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Technically-adept individual with advanced knowledge of MS Office Suite and experience creating Excel databases and PowerPoint presentations for top executives. Administrator who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.
Skills
  • MS Windows proficient
  • Exceptional communication skills
  • Creative problem solver
  • Strong client relations
  • Training development aptitude
  • Multi-line phone talent
  • Credit card processing
  • Staff Development/Training
  • Recruitment / Hiring
  • Operation Management
  • Social Event Planning
Education
Central Michigan University Mount Pleasant, Michigan Expected in 1991 Bachelor of Arts : Hospitality Services/Facilities Management/ Business Management - GPA :
    Commercial Recreation/Facilities Management/Leisure and Hospitality Services
  • Completed Advanced Customer Service training
  • Treasurer of the Student Recreation Club
Delta College University Center, University Center Central Michigan University , Michigan Expected in 1 2013 Certificate of completion of PMP Education Partners INC. Global Compliance Network Training * 2010-2013 * Service Excellence Certification : Business Management - GPA :
    Business Management
  • Coursework in Accounting, Finance and Statistics
Certifications
* Certificate of completion of PMP Education Partners INC. Global Compliance Network Training * 2010-2013 * Service Excellence Certification, Central Michigan University * 2013 * Diversity and Inclusion Training, Columbus, Ohio * 2013  *EEO/Affirmative Action Mgmt. Training * 2013 * NSF Serve safe Compliance Training, Midland Michigan * 2013 * Recognized and awarded for outstanding employment achievements * Orchestrated a flawless 690 person Senior Dinner as well as a 170 person (served) Tribute dinner * 2014 * Recognition letter from Senator Connie Binsfeld for honorable coordination performance
Work History
Whittier City School District - Catering Director / Sales/ Coordinator
Whittier, CA, 07/2013 - 06/2014
  • Providing an instrumental role in professional coordination and event support on and off campus.
  • Excel, MS Office Suite, SAP, Access, T-Metrix, MS Word, Office Professional, basic Sharepoint, E-Time (vacation, PTO, FML, Medical), various record keeping duties, data entry, workload processing and tracking information and materials.
  • Monitored billing/details (cost centers, budget accounts, personal payments, P-Cards, inventory). Managed multiple events simultaneously, serving a diverse clientele, private presidential-home functions.
  • Attended weekly meetings, prepared all contracts of events and details, trained/monitored/evaluated employees.
Clack Art Center, Alma College - Academic Secretary
City, STATE, 03/2013 - 07/2013
  • Orchestrated details of small college exhibits utilizing technology, financial operations, student assistants.
  • Datatel, Excel, E-Mail, File Maker Pro, (basic) Sharepoint, Quickbooks, (student payroll, faculty P-card processing, assisting.
  • Chair of Art Department, executing all office coordination duties (office supply ordering, faculty travel /schedule execution, managing Art Gallery procedures and protocol.
  • Maintaining all lines of communication and files.
Central Michigan University (TEMP) - Customer Service Specialist/ Call Center Switchboard Operator
City, STATE, 10/2012 - 03/2013
  • Providing optimum customer service and support for various educational/community inquiries.
  • Excel, Outlook Messaging, T-Metrix, E-Mail, MS Office, MS Word, Quick Pay, Pro Sam, SLCM, SAP, Sharepoint, creating and maintaining spreadsheets for various QTP Report Generation/review for collections/reinstatement.
  • Account breakdowns, monthly billings, Title 4 refunds, Money Network accounts, credit / debit card reversals, reconciliations.
  • Office supply ordering system management, report generation into Excel spreadsheet and attended weekly office procedural meetings.
Central Michigan University Bookstore Central Michigan University - Sales,Cashier, Merchandiser
City, STATE, 11/2008 - 11/2012
  • Main Bookstore Cashier-Merchandising Clerk (TEMP ) 4 years.
  • Research, register, coordinate, communicate, train, report.
  • Efficiently and effectively managed Microsoft program for cashiering, registers, scanners, handling cash, checks, CMU Faculty/Alumni discounts, credit/debit accounts, daily balancing reports/drawers, to determine overall profit/loss margins.
  • Excellent customer service standards serving a diverse group of individuals with minimal supervision in procedural executive decision making.
Gratiot Isabella RESD - Substitute Teacher Administrative Assistant
City, STATE, 10/2006 - 05/2011
  • Cognitively impaired individuals ages 3 to 26 yrs.
  • Elementary, Middle School, High School, Alternative Adult Ed.
  • Daily contact with Superintendent, Principals, Faculty, Staff, Students, Parents/Guardians.
  • Maintaining confidentiality of student records, policies/protocol of administration processes, delivering daily instructional methods thru all levels of curriculum.
  • Tutoring all students, handling special needs/ethnic backgrounds, utilizing hands on materials and technical support (Powerpoint, Powerschool, Smartboards/Projectors) for assistive technology and academic needs.
  • Efficiently, operated all office equipment.
Shepherd Public Schools - Substitute Teacher
City, STATE, 08/2005 - 05/2012
** Cognitively impaired individuals ages 3 to 26 yrs. ** Elementary, Middle School, High School, Alternative Adult Ed ** Daily contact with Superintendent, Principals, Faculty, Staff, Students, Parents/Guardians. Maintaining confidentiality of student records, policies/protocol of administration processes, delivering daily instructional methods thru all levels of curriculum. Tutoring all students, handling special needs/ethnic backgrounds, utilizing hands on materials and technical support (Powerpoint,   Powershcool, Smartboards/Projectors) for assistive technology and academic needs. Efficiently, operated all office equipment.
H.M. Rentals - Leasing, rental Assistant
City, STATE, 1983 - Current
  •  Leasing/Rental Assistant    
  • **Assemble, transfer, install equipment and furniture. Handle all materials needed to perform services / updates for occupancy. Managing all cleaning, maintenance, painting, repair and removal of unwanted material and items. Assist in all maintenance duties. Record and document each unit, manage rental billing payments, place classified ads for prospective occupants. **Extremely, physically demanding detail oriented position (lifting/moving up to & over 50#, reaching, bending, climbing, kneeling)    
Accomplishments
  •  Recognized and awarded for outstanding employment achievements 
  • Orchestrated a flawless 690 person Senior Dinner 
  •  170 person (served) Tribute dinner 2014
  •  Recognition letter from Senator Connie Binsfeld for honorable coordination performance.
  • Conflict Resolution
    • Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Training
    • Responsible for training all new employees to ensure continued quality of customer service.
Skills
academic, advertisements, ads, Art, basic, billing, billings, brochure design, budget, Cashier, cashiering, com, conferences, contracts, credit, CRM, clientele, client, clients, Excellent customer service, customer service, data entry, debit, decision making, detail oriented, E-Mail, fax, File Maker Pro, financial, hiring, inventory, layout, legal, letters, Managing, materials, meetings, Merchandising, Messaging, Access, Excel, Money, MS Office, Microsoft Office Suite, OFFICE, MS Office Suite, Outlook, Powerpoint, PowerPoint presentations, MS Word, MIS, Network, office equipment, internet research, painting, payroll, personnel, telephone systems, copy machines, policies, printers, processes, profit, QTP, Quick, Quickbooks, record keeping, Research, SAP, scanners, spreadsheets, spreadsheet, supervision, technical support, telephones, Tutoring, workshops

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Resume Overview

School Attended

  • Central Michigan University
  • Delta College University Center, University Center Central Michigan University

Job Titles Held:

  • Catering Director / Sales/ Coordinator
  • Academic Secretary
  • Customer Service Specialist/ Call Center Switchboard Operator
  • Sales,Cashier, Merchandiser
  • Substitute Teacher Administrative Assistant
  • Substitute Teacher
  • Leasing, rental Assistant

Degrees

  • Bachelor of Arts
  • Certificate of completion of PMP Education Partners INC. Global Compliance Network Training * 2010-2013 * Service Excellence Certification

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