Catering Coordinator Resume Example Panera Bread

/CATERING COORDINATOR

Professional Summary

Hotel dining and catering professional well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business.

Hardworking Catering Coordinator eager to leverage 4years of demonstrated success in client relationship management, venue coordination and event management. Well-versed in menu planning and dietary restriction compliance to meet guest needs and foster client satisfaction.

Work History

Panera Bread- Catering Coordinator
Kalamazoo, MI09/2018 - 06/2019

Networked with previous clients, local businesses and event management companies to increase client base.
Communicated with customers to determine event goals and deliver quotes and proposals.
Managed customer files to ensure accurate fulfillment of event needs.
Arranged catering service serving up to 10 by documenting items ordered and preparation.
Dishwasher
Line cook
Food preparation
Order packaging
Order delivery
Customer service
Follow up calls with clients

Arbys- Assitent Manager
Kalamazoo, MI04/2012 - 08/2018

Implemented brand and demand strategies to meet revenue targets for business services and products.
Scheduled support staff to guarantee complete coverage for every shift.
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Led team of [Number] support staff per shift by prioritizing tasks and assigning duties.
Recorded data and kept communication log on [Timeframe] basis for supervisors and other support staff, encouraging smooth transitions at shift change.
Minimized costs and maximized returns resulting in $[Amount][Timeframe] savings.
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Purchased food, cleaning supplies and other materials within [Timeline] budget to assist with client care.
Received incoming calls and messages and addressed or triaged phone requests.
Encouraged good habits and modeled practical problem-solving for staff and clients.
Developed team communications and information for [Type] meetings.

Harding Friendly Market- Lunch Lady
Portage, MI10/2008 - 05/2012

Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Washed, peeled and cut various fruits and vegetables to prepare for serving.
Distributed food to wait staff quickly to provide excellent customer satisfaction.
Planned and organized food preparation activities, including [Duty] and [Duty].
Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
Maintained composure and work quality while under stress.
Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
Assisted clients with life skills, including personal hygiene, eating and making good choices.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Ensured proper handling and preservation methods while packaging and storing food products.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Received incoming calls and messages and addressed or triaged phone requests.
Purchased food, cleaning supplies and other materials within [Timeline] budget to assist with client care.
Encouraged good habits and modeled practical problem-solving for staff and clients.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Implemented brand and demand strategies to meet revenue targets for business services and products.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.

volenteer

Volenteered for Tree of Life schools , with ingredients & food preparation for boxed lunches for staff & students for 50-100 .

volenteered for Tree of Life schools , food preparation for Boxed lunches for field trips for 100 people.

Prepared & food preparation boxed lunches for Ostemo Fire Department for a staff of 50.

certifications

Serv. safe certified

April2017 April2022

Skills

Menu planning
Client relationship management
Catering sales
Health, hotel and food service regulations
Customer support/service
Catering service
Inventory managment
People managment

Ingredient preparation
Food preparation
Organization skills
Time managment
Order packaging
Order delivery
Telephone skills

Education

Pheniox High SchoolKalamazoo , MI05/2003GED:

homeschooled, GED

Resume Overview

Companies Worked For:

Panera Bread
Arbys
Harding Friendly Market

School Attended

Pheniox High School

Job Titles Held:

Catering Coordinator
Assitent Manager
Lunch Lady

Degrees

GED :

Catering Coordinator Resume Example

Resume Score: 80%

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