Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Professional Summary
Hotel dining and catering professional well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business.
Hardworking Catering Coordinator eager to leverage 4years of demonstrated success in client relationship management, venue coordination and event management. Well-versed in menu planning and dietary restriction compliance to meet guest needs and foster client satisfaction.
Skills
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Work History
Catering Coordinator, 09/2018 to 06/2019
Moe's Southwest Grill – Columbia, SC,
Moe's Southwest Grill – Columbia, SC,
- Networked with previous clients, local businesses and event management companies to increase client base.
- Communicated with customers to determine event goals and deliver quotes and proposals.
- Managed customer files to ensure accurate fulfillment of event needs.
- Arranged catering service serving up to 10 by documenting items ordered and preparation.
- Dishwasher
- Line cook
- Food preparation
- Order packaging
- Order delivery
- Customer service
- Follow up calls with clients
Assitent Manager, 04/2012 to 08/2018
Arbys – City, STATE,
Arbys – City, STATE,
- Implemented brand and demand strategies to meet revenue targets for business services and products.
- Scheduled support staff to guarantee complete coverage for every shift.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Led team of [Number] support staff per shift by prioritizing tasks and assigning duties.
- Recorded data and kept communication log on [Timeframe] basis for supervisors and other support staff, encouraging smooth transitions at shift change.
- Minimized costs and maximized returns resulting in $[Amount] [Timeframe] savings.
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
- Purchased food, cleaning supplies and other materials within [Timeline] budget to assist with client care.
- Received incoming calls and messages and addressed or triaged phone requests.
- Encouraged good habits and modeled practical problem-solving for staff and clients.
- Developed team communications and information for [Type] meetings.
Lunch Lady, 10/2008 to 05/2012
Harding Friendly Market – City, STATE,
Harding Friendly Market – City, STATE,
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled and cut various fruits and vegetables to prepare for serving.
- Distributed food to wait staff quickly to provide excellent customer satisfaction.
- Planned and organized food preparation activities, including [Duty] and [Duty].
- Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
- Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
- Maintained composure and work quality while under stress.
- Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
- Assisted clients with life skills, including personal hygiene, eating and making good choices.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Ensured proper handling and preservation methods while packaging and storing food products.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Received incoming calls and messages and addressed or triaged phone requests.
- Purchased food, cleaning supplies and other materials within [Timeline] budget to assist with client care.
- Encouraged good habits and modeled practical problem-solving for staff and clients.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Implemented brand and demand strategies to meet revenue targets for business services and products.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
- Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
Education
GED: , Expected in 05/2003
Pheniox High School - Kalamazoo , MI
Pheniox High School - Kalamazoo , MI
homeschooled, GED
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Resume Overview
School Attended
- Pheniox High School
Job Titles Held:
- Catering Coordinator
- Assitent Manager
- Lunch Lady
Degrees
- GED
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