Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

High-energy retail and food customer service worker offering 6 years of related experience and strong motivation to positively impact operations with good communication, organizational and multitasking abilities. Smoothly coordinates customer and team needs with minimal oversight and sound judgment.

  • Cleaning skills
  • Money handling
  • Experience in leadership
  • Organization
  • Customer service
  • Conflict resolution
  • Basic math
Casual Team Member, 10/2020 - Current
Jo-Ann Fabrics Riverside, CA,
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Operated cutting table, cut fabrics for customers, answered questions about fabrics and patterns.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wiped down counters to remove debris and maintain cleanliness.
  • Inspected items for damage and obtained replacements for customers.
Personal Nanny, 06/2018 - Current
Providence Health & Services Spokane Valley, WA,
  • Provided safe and efficient transportation to and from activities and events.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Regulated children's schedules to balance rest, learning and play.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Stand Lead (Concessions), 02/2017 - 03/2020
Aztec Shops Ltd. City, STATE,
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Prepared large batches of hot food according to predicted customer activity.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
Food Service Worker, 09/2015 - 02/2017
Fosters Freeze City, STATE,
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Greeted guests with friendliness and professionalism.
  • Executed cash transactions quickly and accurately.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Processed telephone orders, reviewing and verifying all information for accuracy.
  • Organized food items on serving trays and in carry-out packages.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Reviewed contents on food trays to check receiving complete order.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
Education and Training
Bachelor of Arts: English, Expected in 12/2020
San Diego State University - San Diego, CA
Associate of Arts: English, Expected in 08/2018
Grossmont College - San Diego, CA,
Additional Information

Proficient in American Sign Language

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School Attended

  • San Diego State University
  • Grossmont College

Job Titles Held:

  • Casual Team Member
  • Personal Nanny
  • Stand Lead (Concessions)
  • Food Service Worker


  • Bachelor of Arts
  • Associate of Arts

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