cass analyst resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Organized and dependable candidate successful at managing priorities adhering to the Scrum framework with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Worked with 5+ training teams, trained and Go -Live of Trax Emro system software for Air Europa Airlines.
  • Resolved Inventory Cost Analysis issue in Trax for Qatar Airlines, resulting in Components accurate cost tracking.
  • Facilitated Trax Software Training for AirCanada Airlines.
  • Certified Scrum Master (CSM)
  • Certified Space Flight Science and History Course by Fulbright Program.
  • Planning and Coordination
  • Analytical and Critical Thinking
  • MS Excel, PowerPoint, Project, Visio
  • Certified Scrum Master (CSM)
  • Agile Development and Best Practices
  • Agile Framework - Scrum, Kanban, XP
  • User Stories, ATDD, TDD, Continuous Integration, Automated Testing
  • Risk Management
  • Agile Methodologies
  • Continuous Improvement
  • Communicate By Telephone
  • Process Mapping
Work History
CASS Analyst, 07/2021 to Current
AgfaCharlottesville, VA,
  • Participated in companies Safety Management System (SMS) in accordance with responsibilities detailed in Safety Management System Manual to Improve visibility.
  • Manage CASS program to ensure that CASS is implemented, pro-active, adapts to regulatory and company changes, and meets internal and external required monitoring, ensuring performance and effectiveness of Continuous Airworthiness Maintenance Program (CAMP).
  • Compile and build electronic presentations to include graphs, photographic supporting documentation, and to include monthly performance, standards, trends, as well as control limits exceeded, and analysis of those limits exceeded.
  • Performed discharge planning, placement monitoring and crisis intervention to increase Airworthiness.
  • Publish and distribute monthly CASS report to company officers, directors, and FAA.
  • Monitor accuracy and efficiency of data collection, and maintain file system to store and archive data collected and used in CASS program.
  • Report progress and status of issues from previous meetings, and recommend changes to maintenance program as result of analysis of component and systems trends identified.
  • Accomplish audits as required by CASS of Essential, Non-Essential maintenance providers and fuel vendors
Project Coordinator, 05/2019 to 07/2021
Wheels UpEnglewood, CO,
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Gathered requirements for ongoing projects and organized details for management use.
  • Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
  • Coordinated presentations for customers and project members to detail project scope, progress and results.
  • Oversaw productivity streams for ongoing and special projects.
  • Support system integration team.
  • Review customer system operation modification requests.
  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Performed on-site field surveys and wrote technical narratives to document processes and design changes.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Aviation Product Specialist, 07/2017 to 05/2019
Trax USA CorporationCity, STATE,

• Researched product's technical specifications and accurately communicated information.

• Continually expanded knowledge of product line.

• Assisted with demonstrations for products to showcase functionality.

• Evaluated user problems, using test scripts, personal expertise, and probing questions.

• Helped streamline repair processes and update procedures for support action consistency.

• Worked with the software development team on reported errors and bugs on newly released software and assisted in the deployment of release fixes.

• Test customer's modification request.

• Provided operational data and reports to system manager.

• Track and monitor Airline’s maintenance issues to ensure timely response.

• Devised solutions to operations issues related to system, working closely via phone, email, live chat, and web teleconference.

• Support repair management with technical dispositions and evaluations on repairing parts in pool parts program.

Aircraft Maintenance Technician, 03/2012 to 05/2014
Zhuliany International Airport –City, STATE,
  • Removed components such as landing gear, engines and flight control.
  • Maintained repair logs to document all corrective and preventive aircraft maintenance.
  • Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components in aircrafts.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Obtained fuel and oil samples to check for contamination.
  • Operational support and monitored engines and airplane system controls and indicators and carrying out maintenance on AN-24, AN-124, Tupolev 154, Ilyushin ii-18, Mi-2 engines and Ilyushin II-276 (SVTS).
  • Inspected airframes to detect wear and other defects.
  • Assisted with aircraft and equipment transport and movement.
MBA: Aviation Management And Operations., Expected in 07/2017 to Embry-Riddle Aeronautical University - Daytona Beach - Daytona Beach, FL
  • Dean's List 2016.
  • Fulbright Scholarship Recipient.
  • 3.6 GPA
  • Ranked in Top 5% of class
  • Elected to Captain of Soccer Team in 2016
  • Relevant Coursework: Aviation Maintenance Management Global Perspectives, Aircraft Inspection and Schedule Maintenance Program, Aviation Safety and System Safety Management, Global, Logistic and Supply Chain Management, Strategic Leadership, Public Human Resource Management, Business Research Methods, Advance Aviation Economics, & Aviation Law and Diplomacy.
Bachelor of Science: Aeronautical Engineering Technologies, Expected in 07/2014 to National Aviation University - Kiev, Ukraine,
  • Dean's List 2012,2013.
  • Honor Roll 2013.
  • Fulbright Scholarship Recipient.
  • NAU Scholarship Recipient.
  • Nelson Mandela Scholarship Recipient.
  • Completed AP Course in General Aeronautics and Applications.
  • Completed AP Course in Theory, Airframe Systems and Applications
  • Completed AP Course in Aircraft Electrical Systems
  • Completed AP Course in Reciprocating Engines Theory and Applications.
  • Turbine Engine Theory and Applications.
  • Aviation Maintenance Management.
  • Completed AP Course in Statistic with Aviation Applications.
  • Computer Science, Repair and Overhaul in Aviation, Unmanned Aerial System and Operation.
  • Mechanical and Structural Factors in Aviation, & Aircraft Inspection and Schedule Maintenance Program.
  • 3.5 GPA.
  • Ranked in Top 10% of class.
  • Extracurricular Activities: Sport, Arts and Hobbies, Chess Group, Marathon Running, Reading Team Member.
  • Study Abroad: Ukraine, BS; Aeronautical Engineering.

Certified Scrum Master (CSM)

Scaled Agile Solutions (SAS)


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Resume Overview

School Attended

  • Embry-Riddle Aeronautical University - Daytona Beach
  • National Aviation University

Job Titles Held:

  • CASS Analyst
  • Project Coordinator
  • Aviation Product Specialist
  • Aircraft Maintenance Technician


  • MBA
  • Bachelor of Science

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