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Casino Bartender Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drink preparation, including specialty drinks.

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Friendly demeanor
  • Speaking clearly
  • Handling money
  • Safe serving knowledge
  • Anticipating guest needs
  • Proficient in mixology
  • Outgoing personality
  • Basic accounting
  • Service-oriented mindset
  • Balancing the cash register
  • Money handling
  • Customer service-oriented
  • Money auditing
  • Creative thinking
  • POS systems
  • Liquor regulations and compliance
  • Payment processing
  • Cash drawer balancing
  • Customer assistance
  • Cash register operation
  • Cash counting machine operations
  • Merchandise restocking
  • Credit and cash transactions
  • ID verification
  • Cash management
  • Coin counting
Experience
12/2017 to Current Casino Bartender Tropicana Entertainment | Stateline, NV,
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Poured wine, beer and cocktails for patrons.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Collected and organized daily till totals and tips.
  • Ordered inventory to meet expected demand with adequate stock.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Neatly sliced and pitted fruit or garnishing drinks.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
06/2016 to 12/2017 Dual Rate Main Banker Advocate Construction | Bolingbrook, IL,
  • Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
  • Redeemed coins and tokens for cash at customer request.
  • Cashed out employee tips and worked with slot technicians to pay out jackpots.
  • Verified accuracy of transaction reconciliations and exchange summary report.
  • Completed all gaming forms and reports and assisted customers with credit-related problems.
  • Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
  • Maintained confidentiality of customers' transactions.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Reconciled daily summaries of transactions to balance books.
  • Verified amounts and integrity of every check or funds transfer.
  • Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Balanced reports and batch summaries to submit for approval.
  • Gathered all banking transactions via statements, recorded activity in Excel format and reconciled balances.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Analyzed documentation and standard financial statements for accuracy.
  • Processed both outgoing and incoming payments and invoices.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Processed invoices and checks, and maintained daily cash logs and deposits.
  • Accepted credit applications to verify credit references for check-cashing authorization.
  • Monitored activity throughout casino floor and reported issues to supervisor for immediate attention.
  • Reconciled cash and casino currency by auditing cash drawers and transaction receipts.
  • Provided prompt, high-quality guest service, including slot machine payouts and guest prize redemption, to meet diverse guest needs.
  • Adhered to security protocols and cash-handling best practices to maintain correct totals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
09/2007 to 05/2010 Assistant Sales Manager Kum & Go | City, STATE,
  • Taught new associates sales tactics and performance improvement techniques.
  • Opened and closed store, set up registers and secured cash.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Maintained cleanliness, neatness and organization of all areas.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
  • Monitored self-service gasoline pumps, helping customers as needed.
  • Enforced store security procedures and prevented merchandise loss via keen attention to detail and video monitors.
  • Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
  • Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
  • Greeted customers promptly and responded to questions.
  • Distributed new merchandise efficiently to different departments.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed returned items in accordance with store policy.
  • Counted and balanced cashier drawers.
  • Stayed up to date on current item discounts to support promotions.
  • Resolved issues with cash registers, card scanners and printers.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Built and maintained productive relationships with employees.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Education and Training
Expected in 05/2007 High School Diploma | Indianola High School, Indianola, IA GPA:

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Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Indianola High School
Job Titles Held:
  • Casino Bartender
  • Dual Rate Main Banker
  • Assistant Sales Manager
Degrees
  • High School Diploma