Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Motivated retail professional with over 6- years track record of success in providing exceptional service and sales support. Offering superior bilingual and great customer service abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success.
Skills
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Experience
Cashiering Team Lead, 05/2018 - 05/2020
Hudson's Bay Company – Greenwich, CT,
Hudson's Bay Company – Greenwich, CT,
- Greeted customers promptly and responded to questions.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Assisted with purchases and locating items throughout store.
Jewelry Sales Associate, 01/2017 - 03/2018
First Watch Restaurants – Melbourne, FL,
First Watch Restaurants – Melbourne, FL,
- Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
- Provided excellent service to all customers through active engagement, direct eye contact and listening skills.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed store opening and closing procedures as per company guidelines.
- Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Honed conflict resolution skills as result of diffusing tense situations with unhappy customers.
- Used bilingual skills to assist other sales associates in closing sales with Spanish -speaking customers.
- Processed payments and maintained accurate drawers to meet financial targets.
Cashier, 10/2016 - 07/2017
Vail Resorts – Corte Madera, CA,
Vail Resorts – Corte Madera, CA,
- Received payments for products and issued receipts.
- Met high productivity standards in processing payments for customers.
- Operated cash register, collected payments and provided accurate change.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Assisted customers with account updates, new service additions and promotional offers.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Cashier Assistant, 03/2013 - 04/2015
General Discount Merchandise – City, STATE,
General Discount Merchandise – City, STATE,
- Swept and mopped front end during shifts to maintain professional appearance.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Greeted customers promptly and responded to questions.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Helped customer locate and select appropriate merchandise throughout store.
- Applied conversational Spanish and English abilities to connect with individuals and better serve individual needs.
- Maintained work area and kept cash drawer organized.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Processed returned items in accordance with store policy.
- Directed merchandising and signage updates for weekly and seasonal promotional changes.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Counted product stock to maintain inventory records.
Education and Training
High School Diploma: , Expected in 05/2013
Washington Union Hight School - Fresno, CA
Washington Union Hight School - Fresno, CA
: Nutricion , Expected in
CSU Fresno - Fresno, CA
CSU Fresno - Fresno, CA
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Resume Overview
School Attended
- Washington Union Hight School
- CSU Fresno
Job Titles Held:
- Cashiering Team Lead
- Jewelry Sales Associate
- Cashier
- Cashier Assistant
Degrees
- High School Diploma
- Some College (No Degree)
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