Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivated retail professional with over 6- years track record of success in providing exceptional service and sales support. Offering superior bilingual and great customer service abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success.

Skills
  • Punctuality
  • Hard-working
  • Leadership
  • Issue resolution
  • Welcoming customers
  • Customer relations
  • Employee engagement and motivation
  • Opening and closing procedures
  • Merchandise restocking
  • Product recommendations
  • Payment processing
  • Cash drawer balancing
  • Cash register operation
  • Credit and cash transactions
  • Coin counting
  • Cash management
  • Bank deposits
  • Returns and exchanges
  • Hardware and software updates
  • Verbal/written communication
  • Reporting and documentation
  • Documentation skills
  • Network administration
  • Accurate message transcription
  • Appointment confirmation
  • Front desk management
  • Data entry
  • Proficient in Microsoft
  • Computer Skills
Experience
Cashiering Team Lead, 05/2018 - 05/2020
Hudson's Bay Company Greenwich, CT,
  • Greeted customers promptly and responded to questions.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Assisted with purchases and locating items throughout store.
Jewelry Sales Associate, 01/2017 - 03/2018
First Watch Restaurants Melbourne, FL,
  • Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
  • Provided excellent service to all customers through active engagement, direct eye contact and listening skills.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed store opening and closing procedures as per company guidelines.
  • Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Honed conflict resolution skills as result of diffusing tense situations with unhappy customers.
  • Used bilingual skills to assist other sales associates in closing sales with Spanish -speaking customers.
  • Processed payments and maintained accurate drawers to meet financial targets.
Cashier, 10/2016 - 07/2017
Vail Resorts Corte Madera, CA,
  • Received payments for products and issued receipts.
  • Met high productivity standards in processing payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Cashier Assistant, 03/2013 - 04/2015
General Discount Merchandise City, STATE,
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Greeted customers promptly and responded to questions.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Applied conversational Spanish and English abilities to connect with individuals and better serve individual needs.
  • Maintained work area and kept cash drawer organized.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Processed returned items in accordance with store policy.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Counted product stock to maintain inventory records.
Education and Training
High School Diploma: , Expected in 05/2013
-
Washington Union Hight School - Fresno, CA
GPA:
: Nutricion , Expected in
-
CSU Fresno - Fresno, CA
GPA:

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Resume Overview

School Attended

  • Washington Union Hight School
  • CSU Fresno

Job Titles Held:

  • Cashiering Team Lead
  • Jewelry Sales Associate
  • Cashier
  • Cashier Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)

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