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Cashier Trainer Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

High-energy ,people person with leadership and interpersonal skills developed over years of experience. Knowledgeable in register operation, payment processing and security procedures. Well-organized, professional and respectful at all times. Punctual ,always friendly and eager to learn new things.

Skills
  • Store opening and closing
  • Employee engagement and motivation
  • Equipment troubleshooting
  • Training and coaching
  • Hard-working
  • Payment processing
  • Merchandising
  • Opening and closing procedures
  • Customer relations
  • Schedule coordination
  • Verbal/written communication
  • Punctuality
  • Customer greeting
  • Issue resolution
  • Cash register operation
  • Credit and cash transactions
  • Product recommendations
  • Bank deposits
  • Cash management
  • Effective customer upselling
  • Customer assistance
  • Coin counting
  • Merchandise restocking
  • ID verification
  • Cash drawer balancing
  • Training and mentoring
Education and Training
Christian Liberty Academy Augusta , Ga Expected in 09/1997 High School Diploma : - GPA :
Experience
Panera Bread Co - Cashier Trainer
Port Saint Lucie, FL, 02/2019 - Current
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Resolved issues with cash registers, card scanners and printers.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Helped customers find store locations and complete purchases.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Counted and balanced cashier drawers.
  • Maintained work area in clean and neat manner.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Greeted customers promptly and responded to questions.
  • Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Helped customers find specific products, answered questions and offered product advice.
Dermagraphic Production - Customer Service Associate
City, STATE, 04/2011 - 10/2014
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
  • Educated customers on special pricing opportunities and company offerings.
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Michael Sharp - Dimond Mini Storage
City, STATE, 01/2010 - 02/2011
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Achieved sales quota of $[Amount] by incorporating social media and brand marketing.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
  • Maintained current accounts and deposited funds to keep on-site cash low.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

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Resume Strength

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Resume Overview

School Attended
  • Christian Liberty Academy
Job Titles Held:
  • Cashier Trainer
  • Customer Service Associate
  • Dimond Mini Storage
Degrees
  • High School Diploma