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Cashier Trainer Resume Example

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CASHIER TRAINER
Professional Summary

Enthusiastic Cashier with 30 years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals. Versatile customer service with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 30 years of experience providing quality administrative support to clients.

Work History
Xator. Reston , VACashier Trainer
  • Counted cash in register drawer at beginning and end of shift. Also train in employe. also do prep and breakfast cook.
  • Assistance in count inv. In store stock.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Delived categories for store and prepare and setup.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Suggested sale to orom store sales
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Birds Barbershop. Austin , TEXASFront Desk Receptionist | 02/2017 - 03/2019

Welcome new arrival and check inn. Confirmed reservations and confirmed reservations, also indentification.

  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained transaction security by verifying payment cards against identification.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
  • Resolved customer issues quickly and notified superviso, immediately when problems escalated.
Fantastic Sams. City , STATEHairstylist | 02/2008 - 01/2016
  • Offered highly skilled and diverse salon services to over 25 daily customers, including cuts, color services and extensions.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Completed safety training and certifications.
  • Sold and promoted hair care products and cosmetics, helping increase salon revenues by 10%.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Cleaned and maintained entire salon, including cut and wash stations, waiting area and product shelves.
  • Educated customers on products, including nexus and Paul Michelle's to maximize benefits.
  • Performed in-home services for elderly clients unable to travel to salon.
  • Used scissors, trimmers, clippers, razors and brushes on over all customers with 99% customer satisfaction rate.
  • Permed, relaxed and bleached hair for over 25% customers daily.
  • Counted and documented opening and closing cash amounts daily.
  • Increased annual revenue by 75 % for 7 consecutive years through effective customer service and inventory management.
  • Processed payments by entering sales in register.
  • Introduced salon to alternative hair therapies involving natural products to bring in over 50% new clients.
  • Maintained regular client list of up to 100% repeat customers while handling walk-in clients daily.
  • Offered color swatches to help clients choose desired hair color.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Distributed business cards outside of salon to generate new business.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase paul mitchell sales by 25%.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Sold and promoted hair care products and cosmetics, helping increase salon revenues by 50%.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Expanded client base by 50% through direct referrals.
  • Increased return customers by 90% through cutting, coloring and styling clients' hair with precision.
Accomplishments
  • Resolved product issue through consumer testing.
  • Documented and resolved proabl which led to great customer returns
Enjoy spending time with family and enjoy my grandkids. Doing activities outdoor are favored.

Love to spend time doing crafts.

spending time with husband of 30 years together

Skills
  • Customer support
  • Conflict resolution
  • Good communication skills
  • Telephone etiquette
  • Key holder experience
  • Multi-line phone talent
  • Complaint resolution
  • Recordkeeping strengths
  • Customer Relations
  • Credit card processing
  • Retail store support
Education
North High SchoolCity06/1982High School Diploma
Academic of Hair CareCity01/2002Cosmetology License : Hairstyling
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
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  • Typos

Resume Overview

School Attended

  • North High School
  • Academic of Hair Care

Job Titles Held:

  • Cashier Trainer
  • Front Desk Receptionist
  • Hairstylist

Degrees

  • High School Diploma
    Cosmetology License : Hairstyling

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