cashier team leader resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Positive Attitude
New Hire Training
Heavy Lifting
Store Opening and Closing
Complaint Resolution
POS System
Customer Service
Policy Enforcement
Shift Scheduling
Adaptability and Dependability
Flexible Schedule
Team Leadership
Product Scanning
Product Location
Cash Handling
Cash Register Operations
Merchandise Packaging
Employee Training
Problem-Solving
Reliable and Responsible
Problem Solving
Price Identification
Credits and Refunds
Honest and Dependable
Gift Wrapping
Feedback Acceptance
Staff Supervision
Honest and Ethical
Policies and Procedures
Customer Transactions
Pricing and Markdowns
Payment Processing
Detail-Oriented
Sweeping and Mopping
Cleaning and Sanitizing
Inventory Stocking
Customer Relations
Experience
02/2020 to 02/2022Cashier Team LeaderPyramid Hotel Group | Atlanta, GA,
Ring up customers , and maintain a clean safe and sanitize enviro,
Remained aware of surroundings and secured cash to minimize loss potential.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Assisted customers by providing information and resolving complaints.
Maintained work area and kept cash drawer organized.
Built and maintained productive relationships with employees.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
Welcomed customers, offering assistance to help find store items.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Adhered to social distancing protocols and wore mask or face shield.
Offered customers carry-out service at completion of transaction.
Helped with purchases and signed customers up for rewards program.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Helped customers find specific products, answered questions and offered product advice.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
02/1998 to 02/2020Event Production Owner Manager Self Employed | City, STATE,
Created program activities, agendas and budgets based on client requirements.
Selected catering services for different types of events, balancing cost, menu and term options against client demands.
Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
Followed local regulations for events and obtained necessary permits.
Worked with professional and trade associations to create memorable and successful events.
Conferred with customers to gather event requirements and explore opportunities.
Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
Coordinated and allocated equipment, supplies and staff for events.
Sourced speakers and special guests for wide range of corporate, industry and charitable events.
Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
Helped clients produce brochures, publications and event-specific materials for optimum effect.
Organized guest support services for guests to meet accommodation, transportation and service needs.
Attended and participated in industry events.
Oversaw work of up to [Number] staff seamlessly executing professional events.
Documented events with details in customer preferences, financial considerations and successes and failures.
Implemented promotional strategies to maximize conference and convention attendees.
Supported accurate financial recordkeeping by closely checking bills and approving payments.
Designed contracts, collected fees and booked venues for events.
Managed safe and smooth food delivery at banquets, conferences and social events.
Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
Arranged security, printing and supply vendors to meet unique requirements of each event.
02/2004 to 02/2007Restaurant ManagerQuiznos Subs | City, STATE,
Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Created detailed reports on weekly and monthly revenues and expenses.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Trained new employees to perform duties.
Managed accounts payable, accounts receivable and payroll.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Distributed food to service staff for prompt delivery to customers.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Inspected dining and serving areas for cleanliness and proper setup.
Explained goals and expectations required of trainees.
Worked in close collaboration with team members to ensure customers received high-quality service.
Promoted safe working conditions by monitoring safety procedures and equipment.
Delegated work to staff, setting priorities and goals.
Education and Training
Expected in 04/2007 to to Studied | Nashua Community College, Nashua, NHGPA:
Expected in 05/2000 to to High School Diploma | Alvrine High School, Hudson, NH, GPA:
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