cashier restaurant hostess resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Adaptable prep cook experienced in different types of foodservice. Quality-driven with extensive knowledge of hospitality etiquette, food preparation and superior customer relations. Courteous and reliable team member proficient in FOH and BOH operations.
Skills
High-volume dining
Safe food handling
Check payment processing
Buffet setup and takedown
Customer service
Effective customer upselling
Price memorization
Dining customer service
Education and Training
San Diego County ROPSan Diego, CAExpected in 01/2006 ā āTrade:Medical Terminology - GPA:
JCCSSan Diego, CA, Expected in 07/2005 ā āGED: - GPA:
Experience
Fs Food Group - Cashier /Restaurant Hostess DC, State, 05/2020 - Current
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
Met high productivity standards in processing payments for customers.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Answered customer quests, provided store information and escorted to desired store areas.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Greeted guests and sat customers at tables or in waiting areas.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Answered telephone to provide dining information and take party reservations.
Accommodated guests with children and special needs to promote comfortable dining experience.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Developed long-term relationships with customers to increase opportunities for repeat business.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Stayed attentive to server availability and table turnover to seat guests quickly.
Communicated with servers about new tables, changes in food availability and customer comments.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Enhanced guests' experiences by fulfilling special requests during visits.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Offered preferred tables and other special accommodations to VIP customers.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Cooper's Hawk Winery - Prep Cook South Barrington, IL, 01/2020 - 05/2021
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Organized and labeled stock of ingredients to maintain needed inventory levels.
Prepped vegetables and ingredients by washing, chopping and dicing.
Dressed, seasoned and garnished appetizers and salads to prepare for food service.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
Sliced meats to prepare for cooking and assembly of menu items.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Marinated and pre-cooked vegetables and meats for appetizers and entrees to prepare for meal service.
Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
Maintained clean and orderly kitchen with regular attention to checklists.
Supported kitchen quality initiatives by following nutrition, safety and sanitation guidelines.
Prepared simple salads and common entrees.
Processed incoming deliveries, rotated stock and put away new items in correct locations.
Operated kitchen tools safely and used great knife skills to quickly prepare ingredients.
Followed chef prep lists and last-minute orders to help team meet customer needs.
Carved meats into precise cuts for cooking.
Handled basic reductions and parboiling without supervision.
Target - Fulfillment Team Member City, STATE, 10/2020 - 01/2021
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Demonstrated great teamwork skills with staff members involved in production and transport.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Bent, lifted, opened, and moved products weighing up to 25lbs pounds.
Packaged items with appropriate materials to prevent damage during shipping.
Communicated effectively with members of public in often crowded and noisy environments.
Stacked, organized and palletized packages for efficient storage and movement.
Used tool to accurately label and mark over packages daily, diligently examining labels and packages for defects or inaccurate labels.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Cleaned and organized display cases, shelves and aisles.
Used hand trucks, pallet jacks and forklifts safely and efficiently.
Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
Helped customers locate desired items and assisted with carrying heavy loads.
Operated tracking system to view open orders and review directions to storage locations.
Operated tracking system to view open orders and review directions to storage locations.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Selected items from bins, scanned tags with tracker and loaded onto cart.
Continuously moved and unpacked over 50lbs pounds of packages, maintaining efficiency and accuracy for long shifts.
Identified unsafe materials within packages and notified proper personnel.
Restocked shelves with current merchandise in attractive displays to promote sales.
Assisted Leads with orders during peak periods to meet quotas.
Operated forklifts and pallet jacks in accordance with established safety requirements.
Packed products daily while keeping detailed records of productivity and identifying areas for improvement.
Determined proper product storage methods, identification and stock location.
Noticed damaged products and removed from received shipments to be processed for refund or replacement.
Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
Kept stockroom orderly, accessible and safe with regular upkeep.
Added labels to products, rotated current stock and professionally arranged merchandise.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Read tickets accurately to pick out important information and correctly complete orders.
Received orders via phone, mail, fax and internet daily.
Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
Processed customer purchases and returned proper currency and bills, maintaining 100% accuracy rate.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Selected products and items from shelves and pallets for customer orders.
Labeled boxes and placed in outbound collection areas.
Limited damage to products and orders by using care when choosing items.
Packed fragile items with bubble wrap to prevent breakage during shipping.
Reviewed orders for specialty codes to determine item locations in warehouse.
Documented package information by completing associated paperwork, attaching labels and running barcodes with scanners.
Confirmed items picked for orders by keying codes into system.
Attended company safety meetings to implement new measures.
Took custom orders from clients and provided accurate quotes.
Accepted, processed and filled orders quickly and accurately.
Pulled merchandise to fulfill orders to specification.
Operated handheld scanners to track merchandise throughout fulfillment process.
Assembled customer orders from stock and placed orders on pallets for shipping department.
Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Delivered outstanding service by interacting with customers, answering customer inquiries and handling customer complaints.
Marked and labeled containers with accurate shipping information to prevent delays.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
Prepared inventory for shipment by attaching tags and labels.
Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
Pulled and packed products from shelves based on customer orders.
Used handheld scanners to key in data for packages.
Sorted and packaged products to prepare for processing or shipment.
Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
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