cashier packager stocker bakers assistant resume example with 16+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Skills
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Experience
11/2021 to 04/2023
Cashier, Packager, Stocker, Bakers Assistant Magic Leap – Miami, FL,
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Operated cash register to process cash, check and credit card transactions.
- Coordinated guest relations to boost satisfaction and brand loyalty.
- Enhanced food quality by monitoring shipments, preparation and food handling.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed variety of duties related to food service.
- Monitored inventory to keep adequate stock of food items and supplies.
01/2016 to 04/2017
Front Desk Associate Radisson Hotel Group – Minnetonka, MN,
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed guest check-in and check-out procedures, reservations and payments.
- Delivered friendly and knowledgeable support to current and prospective customers.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Answered phone and emails to make reservations and take guest information.
- Managed customer complaints and rectified issues to complete satisfaction.
- Responded to customer complaints, collaboratively troubleshooting to devise solutions.
- Verified and collected client payments.
- Reviewed accounts to assess open charges and answer customer questions.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Coordinated with housekeeping, maintenance and grounds teams to address guest needs with professionalism and detail orientation.
- Responded to inquiries and room requests made online, by phone and via email.
- Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
- Helped patrons find entertainment and sporting events, making reservations and enhancing customer experience.
- Showed off dining areas, pool, spa and fitness center to prospective and current guests.
12/1995 to 08/2009
Front Office Manager Kon Tiki Inn – City, STATE,
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Created and optimized employee schedules for shift coverage.
- Monitored office inventory to maintain supply levels.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Orchestrated staff meetings to maintain open communication and quickly address concerns.
- Assisted with interviewing job applicants by asking appropriate questions and offering insight and feedback.
- Conducted transactions, confirming patient information and processing according to standard protocol.
- Met budget targets and quality standards by proactively leading team members and monitoring operations.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Recruited, trained and developed administrative team to support corporate growth and objectives.
- Oversaw CRM updates and backups, report generation and troubleshooting requisition.
- Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed business performance data and forecasted business results for upper management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Proposed or approved modifications to project plans.
- Created and managed budgets for travel, training and teambuilding activities.
Education and Training
Expected in 06/1980 to
High School Diploma:
Arroyo Grande High School - Arroyo Grande, CA
Arroyo Grande High School - Arroyo Grande, CA
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Resume Overview
School Attended
- Arroyo Grande High School
Job Titles Held:
- Cashier, Packager, Stocker, Bakers Assistant
- Front Desk Associate
- Front Office Manager
Degrees
- High School Diploma
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