Seasoned retail clerk offering sales expertise and strong listening skills. Successful track record building customer loyalty with superior service. Fast, friendly and efficient resource at deli counter.
Skills
Knowledge of wine and spirits
Customer greeting
Work area maintenance
Effective customer communication
Customer relations
Cleaning and sanitizing
Credit and cash transactions
Product recommendations
ID verification
Preparing food items
Experience
05/2017 to Current
Cashier, Deli, Stocker, Maintance, BookkeepingCity Of Sanford – Sanford, FL,
Assisted customers by locating items and loading heavy purchases in vehicles.
Assisted with purchases, locating items and signing up for rewards programs.
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Performed general maintenance on machinery and equipment to prevent malfunctions.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Checked signage and pricing to verify accurate displays on counters and in cases.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
Properly verified customer identification for alcohol or tobacco purchases.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Restocked shelves with current merchandise in attractive displays to promote sales.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Trained new team members in cash register operation, stock procedures and customer service.
Welcomed customers, offering assistance to help find necessary store items.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Updated documentation for recordkeeping and customer use.
Mitigated financial discrepancies by preparing bank reconciliations, managing field audits and reviewing accounting records for accuracy.
Operated cash register, collected payments and provided accurate change.
Performed basic carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.
Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Operated hand and power tools to complete repairs.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Contacted vendors to procure equipment and tools to meet organizational demand.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Palletized merchandise for easy movement to sales floor locations.
01/2017 to Current
Firefighter Volunteer Rio Fire Department – City, STATE,
Informed and educated local community members about fire prevention and safety.
Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
Set up and operated hydraulic, pneumatic, manual and power tools in emergency situations.
Extinguished flames and embers to suppress fires using shovels and engine- or hand-driven water or chemical pumps.
Addressed emergency calls and fire alarms using job-specific equipment, including operating pumps, aerial ladders and auxiliary equipment.
Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
Examined and assessed hoses by laying out and checking connections to fire hydrants for effective fire suppression.
Responded directly to residential and business emergency situations to serve community.
Checked all equipment, including hoses and breathing masks after fire calls to determine proper functionality.
Administered emergency treatment and medical care to people injured in accidents and fires.
08/2018 to 01/2019
Community Service OfficerUniversity Of Oshkosh – City, STATE,
Supervised crowds at busy events, including sport games and large organization gatherings to prevent injuries.
Patrolled assigned areas to respond to escort calls and investigate disturbances.
Education and Training
Expected in 06/2017
High School Diploma: Rio High School - Rio, WI, GPA:
Expected in
: University Of Oshkosh - Oshkosh, WI, GPA:
Dropped due to medical issues that apeared
Expected in
: Madison Area Technical College - Madison, WI GPA:
Used for some general education classes it hopes of going back to Oshkosh to peruse a major.
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