Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Cashier Sales Associate with extensive knowledge of the fashion, cosmetic, and retail industry. Energetic and outgoing with an innate drive to make sales quota.

Reliable, punctual and hard working with a adept way at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

Proficient at improving team performance through innovative management techniques and providing resources to succeed.

  • Restocking inventory
  • Credit and cash transactions
  • Cash register operation
  • Product recommendations
  • Cash drawer balancing
  • Cash handling accuracy
  • Cheerful and energetic
  • Positive outlook
  • Strong communication skills
  • Approachable
  • Store planning and design
  • High-end fashion knowledge
  • Display design
  • Reliable and dependable
  • Personnel training and development
  • Shift checklists
  • Resolution-oriented
  • Dedicated team player
  • Barcode scanning
  • Inventory control
  • Organized
  • Relationship selling
Customer Service Representative, 10/2019 - Current
Cvs Health Port Saint Lucie, FL,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Reviewed account and service histories to identify trends and issues.
  • Recommended improvements to products and services to mitigate complaints.
  • Relayed productive customer feedback to marketing teams.
  • Shared detailed information regarding options to help customers make decisions.
  • Consulted with customers regarding needs and addressed concerns.
Cashier Cook, 07/2019 - 08/2019
7-Eleven, Inc. Albany, NY,
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in sink.
  • Sprayed all racked items with hot water to loosen and remove food residue.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work areas.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Prepared salads and appetizers to back up kitchen staff.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Greeted all customers.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Emphasized fast, friendly customer service.
  • Operated check stand equipment including cash register, scanner and scale.
  • Proofed dough products and baked breads, cookies and other bakery products.
  • Complied with health and sanitation practices and procedures.
  • Sliced, served and packaged specialty meats, salads and cheeses.
  • Maintained knowledge of current product locations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed positive vendor relationships.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Executed cash transactions quickly and accurately.
  • Served shoppers promptly, courteously and professionally.
Flash Pass Team Member, 06/2018 - 07/2018
Six Flags White Water Theme Park City, STATE,
  • Assisted approximately 100's of customers weekly, Also explained with customers the prices and differentiation between the types of Flash Pass bands or directions around entire park.
  • Listened to customers' comments, responded appropriately and forwarded issues to appropriate department.
  • Worked effectively with fellow team members in fast-paced, dangerous and intense environments.
  • Delivered emergency aid to visitors overcome by heat and exhaustion and contacted First Aid Team for immediate help.
  • Conducted analysis to address upset visitors which led to resolved problem and a happy and content visitor.
  • Controlled incoming and outgoing traffic of rides from opening to closing hours.
  • Interacted professionally with customers, peers and managers, which helped develop articulate communication and active listening skills.
  • Adhered to all safety procedures and protocols when directing any/ all water park rides.
  • Identified issues with flash bands and notified the band purchasing booth.
  • Provided effective demonstrations of the Flash band and Flash booth so that customers understood how to use each feature.
  • Maintained high level of professionalism and calmness with all personnel, even in high-stress situations.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Worked closely with supervisors during challenging situations, handling such tasks as helping a lost child find their parent or vise versa by fielding phone calls and using communication with team, description of individual, and previous locations.
Cashier Sales Associate Stock, 03/2018 - 05/2018
Sweet Pick & Mix , Kennesaw City, STATE,
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Replenished inventory with focus on addressing customer needs.
  • Used gloves and scoop equipment to pull items from stock and add to store shelves and bins.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Operated office equipment and technology, including register, and card reader.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Bent, lifted, opened, and moved boxed products weighing up to 20 pounds.
  • Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
  • Updated signage to reflect current prices and help promote target merchandise.
Cashier Sales Associate, 03/2016 - 08/2016
Park Avenue Thrift City, STATE,
  • Maintained flexibility to work a varied schedule that included nights and weekends.
  • Adhered to top-quality client servicing standards to promote overall satisfaction.
  • Liaised with team members throughout the store to promote upkeep efforts.
  • Greeted all incoming customers and provided personable and knowledgeable service.
  • Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 35 lbs.
  • Presented a friendly and positive attitude while communicating clearly with customers and colleagues.
  • Kept current on market and product trends to effectively answer customer questions.
  • Held each team member accountable for achieving brand and performance goals.
  • Offered direction and gave constructive feedback to motivate team members.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Attended all team meetings each month to voice concerns and offer constructive feedback to others.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.
  • Received and processed cash and credit payments for in-store purchases.
  • Educated customers on product and service offerings.
  • Resolved customer problems by investigating issues, answering questions and building a report.
  • Shared product knowledge with customers while making personal recommendations.
  • Maintained visually appealing and effective displays for the entire store.
  • Stocked shelves and carried merchandise out on the floor for customers.
  • Demonstrated principle of customers coming first by handling needs with sense of urgency.
  • Maintained friendly and professional customer interactions.
  • Processed all sales transactions accurately and in a timely fashion.
  • Built and maintained effective relationships with peers and upper management
  • Worked as a team member to provide the highest level of service to customers.
Education and Training
High School Diploma: , Expected in 05/2019
Kell High School - Marietta, GA
Activities and Honors
  • I enjoy sewing pieces and recreating old outfits that I already have or may thrifted

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Resume Overview

School Attended

  • Kell High School

Job Titles Held:

  • Customer Service Representative
  • Cashier Cook
  • Flash Pass Team Member
  • Cashier Sales Associate Stock
  • Cashier Sales Associate


  • High School Diploma

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