, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Cashier Sales Associate with extensive knowledge of the fashion, cosmetic, and retail industry. Energetic and outgoing with an innate drive to make sales quota.
Reliable, punctual and hard working with a adept way at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.
Proficient at improving team performance through innovative management techniques and providing resources to succeed.
Skills
Restocking inventory
Credit and cash transactions
Cash register operation
Product recommendations
Cash drawer balancing
Cash handling accuracy
Cheerful and energetic
Positive outlook
Strong communication skills
Approachable
Store planning and design
High-end fashion knowledge
Display design
Reliable and dependable
Personnel training and development
Shift checklists
Resolution-oriented
Dedicated team player
Barcode scanning
Inventory control
Organized
Relationship selling
Experience
Customer Service Representative, 10/2019 - Current Cvs Health – Port Saint Lucie, FL,
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Educated customers on special pricing opportunities and company offerings.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Reviewed account and service histories to identify trends and issues.
Recommended improvements to products and services to mitigate complaints.
Relayed productive customer feedback to marketing teams.
Shared detailed information regarding options to help customers make decisions.
Consulted with customers regarding needs and addressed concerns.
Cashier Cook, 07/2019 - 08/2019 7-Eleven, Inc. – Albany, NY,
Answered phones politely and promptly, accurately recording and confirming reservations.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in sink.
Sprayed all racked items with hot water to loosen and remove food residue.
Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
Cleaned walls, fans and drains in bakery coolers, display cases and work areas.
Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Prepared salads and appetizers to back up kitchen staff.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Greeted all customers.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Emphasized fast, friendly customer service.
Operated check stand equipment including cash register, scanner and scale.
Proofed dough products and baked breads, cookies and other bakery products.
Complied with health and sanitation practices and procedures.
Sliced, served and packaged specialty meats, salads and cheeses.
Maintained knowledge of current product locations.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed positive vendor relationships.
Handled products and equipment in accordance with safety and sanitation guidelines.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Executed cash transactions quickly and accurately.
Served shoppers promptly, courteously and professionally.
Flash Pass Team Member, 06/2018 - 07/2018 Six Flags White Water Theme Park – City, STATE,
Assisted approximately 100's of customers weekly, Also explained with customers the prices and differentiation between the types of Flash Pass bands or directions around entire park.
Listened to customers' comments, responded appropriately and forwarded issues to appropriate department.
Worked effectively with fellow team members in fast-paced, dangerous and intense environments.
Delivered emergency aid to visitors overcome by heat and exhaustion and contacted First Aid Team for immediate help.
Conducted analysis to address upset visitors which led to resolved problem and a happy and content visitor.
Controlled incoming and outgoing traffic of rides from opening to closing hours.
Interacted professionally with customers, peers and managers, which helped develop articulate communication and active listening skills.
Adhered to all safety procedures and protocols when directing any/ all water park rides.
Identified issues with flash bands and notified the band purchasing booth.
Provided effective demonstrations of the Flash band and Flash booth so that customers understood how to use each feature.
Maintained high level of professionalism and calmness with all personnel, even in high-stress situations.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Worked closely with supervisors during challenging situations, handling such tasks as helping a lost child find their parent or vise versa by fielding phone calls and using communication with team, description of individual, and previous locations.
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