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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Enthusiastic Admissions Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Registering and Admitting Patients and training in Admissions. Motivated to learn, grow and excel in Healthcare.

Skills
  • Obtain Insurance Authorizations
  • Verify Insurances
  • Collect co-payments
  • Verify patient demographics
  • Cash drawer management
  • Payment collection
  • Customer assistance
  • Cash register operations
  • Point of sale knowledge
  • Credit card processing
  • Computer proficiency
  • Time management skills
  • Multi-tasking ability
  • Currency sorting
  • Money handling
  • Cleaning and sanitizing
  • Monetary transactions
  • Coaching and mentoring
  • Good telephone etiquette
  • Cash report creation
  • Basic math skills
  • Staff Training
  • Order taking
  • Point-of-sale system operation
  • Friendly demeanor
  • Written and verbal communication
  • Cleanliness
  • Cash register skills
Work History
Cashier Cook, 07/2016 to Current
Department Of DefenseCarson, CA,
  • Worked closely with the Owner to solve problems and handle customer concerns.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Ordered and received products and supplies to stock kitchen areas.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
Waitstaff Manager, 12/2013 to 07/2016
Universal Health ServicesAllston, MA,
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Verified up to $2500.00 in daily sales for end-of-day audits and accurately filled out closing paperwork.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Prepared beverages and filled food orders for customers.
Admissions Specialist, 08/2008 to 10/2013
UF HealthCity, STATE,
  • Completed admissions duties with timeliness and accuracy.
  • Accurately inputted all patient and insurance information into company's computer system using Epic System
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Answered and directed calls using multi-line switchboard.
  • Verified insurance information, collected payment or co-payment for services and created record of visit for future billing.
  • Collected information, forms and signatures from patients or family members to create efficient admissions experience.
  • Communicated important information to supervisor and medical team to reduce chance of errors.
  • Safeguarded patient data in compliance with HIPAA and UF Health facility policies.
  • Assisted in patient admission process based on federal and state laws.
  • Greeted patients in friendly manner to increase comfort and create rapport.
Education
General Education Diploma: High School Diploma, Expected in 04/2003
College of Central Florida - Ocala, FL
GPA:

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Resume Overview

School Attended

  • College of Central Florida

Job Titles Held:

  • Cashier Cook
  • Waitstaff Manager
  • Admissions Specialist

Degrees

  • General Education Diploma

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