Receptionist/Administrative support professional experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Confident and poised in interaction with individuals of all levels. Detail-oriented and resourceful in completing all job duties; able to mult-task effectively. Capabilities included:
*Attended phone calls, concluded the nature of calls and assisted callers to the proper department.
*Coordinating activities, organizing, planning, and prioritizing.
*Hear and resolve complaints from customers/clients, and public.
*Performing for or working directly with the public.
*Establishing and maintaining interpersonal relationships.
Customer Service Skills
Bilingual English & Spanish
Taking Organizing Messages
01/2011 to Current
Cashier Clerk - Job descriptionCafé Metro － New York, NY
Receive payment by cash, check, credit cards, or automatic debits.
Issue receipts, refunds credits or change due to customers.
Maintain clean and orderly checkout areas.
Compute and record totals of transactions.
Resolve customer/clients complaints.
Answering customer's questions, and provide information on procedures or policies.