Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Organised worker experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanour. I am a committed and hardworking with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Further more, I pride myself on my friendly and outgoing nature, with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organised mentality. Certified in barista making. More so I am resourceful worker with 5 years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging materials. Safety-driven and adaptable with good planning and problem-solving abilities. I am a proactive Team Member with 4 years of experience in product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about equipment use and repairs.

Skills
  • Cash drawer management
  • Payment collection
  • Liquor law compliance
  • Stocking and replenishing
  • Cash register operations
  • Customer assistance
  • Good telephone etiquette
  • Interpersonal skills
  • Friendly demeanor
  • Menu memorization
  • Smoothie making
  • Exceptional customer service
  • Cleaning techniques
  • Residential cleaning
Work History
12/2019 to 02/2020 Cashier and Bar Runner Six Flags, Corp. | Queensbury, NY,
  • Reviewed and resolved differences between accounting information and cash drawer
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
01/2018 to 07/2018 Food Service Team Member Hei Hotels & Resorts | Westminster, CO,
  • Cleaned and sanitized work areas throughout hours of operation and at close of business
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences
  • Suggested additional items and offered samples of weekly promotional items to increase store sales
07/2017 to 07/2019 Barista The Del Monte Lodge | Pittsburgh, PA,
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs
  • Elevated customer loyalty by using strong communication and proactive abilities to resolve customer problems
  • Maintained supply levels in counter and customer areas to meet typical demands
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Supported store manager with recruiting, interviewing and hiring baristas
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning
  • Properly cleaned all equipment, including deep fryer and burger station and sanitised counters to avoid illness
01/2016 to 05/2019 Catering Server Ellah D Decorations And Catering | City, STATE,
  • Prepared and maintained drink stations throughout catering events
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use
  • Wrapped silverware and folded napkins according to standard procedures or in requested arrangements
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs
  • Worked multi-course dinners with pre-plated foods
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency
Education
Expected in 2023 Bachelor of Nursing | Nursing University Of Notre Dame , Fremantle, WA , GPA:
  • Member of Notre Dame nursing association
Certifications
  • OSHA certification: Food Handling
  • SafeServ certification: Food Handling
  • OSHA certification: HACCP Certification
  • Manual handling certification
  • National police clearance
  • RSA certification
  • First aid and CPR certification
  • Hand hygiene certification

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Resume Overview

School Attended

  • University Of Notre Dame

Job Titles Held:

  • Cashier and Bar Runner
  • Food Service Team Member
  • Barista
  • Catering Server

Degrees

  • Bachelor of Nursing

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