To demonstrate administrative support by using professional experience, able to work in fast-paced environments demanding strong organizational, technical and interpersonal skills. I am trustworthy, ethical, discreet, and committed to superior customer service. I am extremely confident and poised in interaction with individuals of all levels. I am detail-oriented and resourceful in completing all job duties in a timely manner and able to multi-task effectively.
Microsoft Office Suite, Internet Browsing, E Clinical Works, Medical Master, Peoplesoft
Cash Office Associate01/2015 to 09/2015Sodexo IncVestal, New York
Audit Vault/Safe in a timely fashion Audit priority cash for daily market place use for cashiers and event coordinators.
Count and account for all daily transactions between staff and student body.
Control and balance all daily transactions for campus dinning halls and scheduled events Prepare accurately daily bank deposits from collected revenue Prepare accurately miscellaneous deposits from scheduled events Account for all petty cash obtained by event holders Coordinate credit card receipts, adding up daily profits between student body and office personal Research all overages and shortages from cashiers and submitted findings to management Compose spreadsheets and various reports daily of revenue in take from each cashier.
Executive Assistant / Junior Recruiter05/2014 to 08/2015Clinical Staffing Resources New YorkBrooklyn, NY
Primary phone coverage (first to answer all incoming calls) and direct calls appropriate personals
Prepare and mail all USPS/UPS/FedEx packages containing important documentation for clientele and candidates Sort and distribute incoming mail for all office personal
Oversee all administrative aspects of seminars including registrations, confirmations, certificates, badges & evaluations
Assist office manager in the processing of annual conference registrations, preparation of packets, badges and delegate materials
Assist Office Manager in developing and instituting methods for quality control and accuracy in database.
Familiar with functions of office manager as to enable and to assume the duties of the office manager in absence.
Work closely with hiring managers to develop position profile and to understand overall needs and requirements of candidates
Educate client on the recruiting process and the roles involved in the process for a successful hiring process.
Solicit and document hiring manager and candidate feedback throughout the interview process.
Disposition all candidates personally contacted in recruiting cycle (phone screen or higher manager interview).
Participate in recruitment knowledge sharing and best practices.
Manage the recruiting process to meet hiring goals through the use of effective resource management and effective use of enterprise applicant tracking system.
Provide reporting and regular status updates to the director of recruiting and hiring manager as required.
Medical Records Clerk05/2012 to 07/2014Be Well Primary HealthcareNew York, NY
Gathered patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
Faxed medical files to other facilities such as pharmacy's and laboratories Initiate the medical record by creating and processing the patient care record folder.
Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
Delivers charts to assigned areas of the facility by following established routing procedures.
Kept health care providers informed by communicating availability or unavailability of the record.
Maintained patient confidence by keeping patient records information confidential.
Receptionist / Scanner10/2011 to 03/2012Visiting Nurse ServicesNew York, New York
Answered, screened and directed inbound phone calls.
Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.
Performed general secretarial duties, including - meeting scheduling, appointment set up, faxing and mailing.
Took verbal and written messages and transmitted them to exact person/destination.
Maintained meeting diary - manually or electronically, as required.
Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
Handled general requests for information and data.
Interacted well with the public.
Handled delicate situations, such as - client's requests, special needs and complaints.
Performed basic customer service functions.
Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.
Maintained a neat, tidy and pleasant appearance of the reception area.
Restored organization to personnel, financial and operational.
Assistant Manager12/2009 to 08/2011Grand Day Spa and SalonNew York, New York
Assist and support spa staff and management in daily activities
Greet and attend guests in the most professional and polite manner
Answer telephone and make appointments for guests
Provide high quality customer services to spa guests
Provide relevant information about spa facility and available services
Respond to guests inquires and concerns
Solve guests complaints and misunderstandings in regards to services and merchandise
Assist and collaborate with front desk staff in providing excellent services to guests
Communicate and collaborate with other departments within the spa making sure operations run as smoothly as possible
Handle and maintain equipment and tools in proper spa settings
Ensure maintenance within the spa center
Maintain spa premises neat and a good working environment
Establish and maintain good relationships with spa staff and guests
Ensure client's safety, comfort and well-being Ensure compliance with local and federal health and safety policies, standards and regulations
Record and monitor all sales, costs, payroll and profits within the spa
Participate at marketing and promotion activities
Take inventory, order and maintain spa equipment, tools and other necessary instruments
Perform other duties as requested by the spa manager.
Office Assistant09/2006 to 12/2009Onassignment Healthcare StaffingNew York, New York
Answered incoming calls on an multiple switch board Conducted state wide background checks on future employees Processed payroll for employees Maintained hard copy and web based filling system Maintained conference rooms Maintained supplies by checking stock to determine inventory levels; anticipating requirements; placing and distributed incoming and outgoing mail expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
Conducted pre-screening interviews.
Diploma2006Culinary Academy of New York CityNew York, New York
Culinary Arts Certificate - 2008
Hospitality and Hotel Management Certificate2008