(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Results-oriented, strategic sales professional with [Number] years in the [Industry] industry. [Job Title] with background as [Job Title 1] and [Job Title 2] looking to join a growing entrepreneurial organization as part of the Executive team. [Job Title] with management experience and exceptional people skills. Versed in [Skill set 1] and [Skill set 2]. Desires a challenging role as a [Job Title].
Core Qualifications
  • Operations management
  • Client-focused
  • Results-oriented
  • Proficiency in multiple computer programs including Microsoft office,  
Ballard Memorial High School Barlow, KY Expected in 1982 High School Diploma : general - GPA :
Security Finance - Cash control and Inventory
Dallas, TX, 03/2015 - 2015
Provided onsite training.
  • Customer service/Cash control provider Sold Boots, Riding tack, Apparel, Saddlery.
  • Extremely organized, Able to handle multiple projects concurrently.
  • High attention to customer service.
Martha Jefferson House - Abstracter and Scanner
Charlottesville, VA, 11/2011 - 06/2012
Provided onsite training.
    Monitored multiple databases to keep track of all company inventory such as time sheets. Provided onsite training. .
  • Helped resolve title issues such as missing information, inaccurate information.
  • Entered data into recording systems.
  • Demonstrated problem solving and analytical capabilities.
  • Demonstrated good communication skills.
  • Experienced in clerical and administrative work.
  • Followed all applicable laws and regulations.
  • Used software tools including: Epic Experienced in clerical and administrative work.
  • My accomplishments included: Functioned as supervisor/manager when supervisor not available.
  • Have title License: HIPPA Certified.
Eroad - Customer Service Representative
Portland, OR, 06/2010 - 10/2011
  • PO Box 7866, 42002 (XXX) 408-4653.
  • Called & collected payments from clients.
  • Prioritized data entry daily to ensure customers' needs were met.
  • Ensured that appropriate changes were made to resolve customer concerns.
  • Effectively identified customer concerns over the phone.
Adecco - Temporary office worker replacement
City, STATE, 05/2009 - 05/2010
  • Filled temporary staff replacement needs for various Adecco clients.
  • Received and processed incoming phone calls from customer or client base.
  • Prioritized data entry daily to ensure customers' needs were met.
  • Ensured that appropriate changes were made to resolve customer concerns.
  • Effectively identified customer concerns over the phone.
  • Maintained effective working relationships with customers and internal departments.
Staff Replacement Geo Consultants Inc. Thru Adecco - Temporary office staff replacement
City, STATE, 05/2009 - 07/2009
  • Operated telephone switchboard to answer calls, take messages and schedule appointments.
  • Worked with balance sheets.
  • Maintained files.
  • Provided information about establishment such as company employees.
  • Greeted vendors, job applicants, staff and visitors.
  • Performed data entry.
  • Schedule employees for Hazmat training, DOE tests and health physicals.
Caring People Services, Paducah, KY. - Companion/Sitter
City, STATE, 2006 - 08/2008
  • Assist clients as a companion with daily activities of life.
  • Provided personal care for elderly people.
  • Helped provide dependent adults with daily assistance.
  • Aided clients in bathing, toilet use and personal grooming.
  • Performed basic housekeeping tasks Kept records of client care and client conditions.
  • Reported problems to supervisors.
  • Complied with health and safety rules.
  • Complied with client confidentiality policies.
  • Certified in CPR.
H & G Construction/Jim Smith Contracting Co - Accounts Receivable Clerk
City, STATE, 2006 - 08/2008
  • 1108 Dover Rd, (XXX) 362-8661.
  • Entered State estimates for payment including payments to subcontractors.
  • Responsible for monthly statements, invoicing, tracking expenses related to billing, purchase orders, contract administration, issuing & certification of subcontractors.
  • Invoiced company work, billing, and spreadsheet designing relating to company projects.
  • Assembled supporting information for payment processing.
  • Entered invoices into computer system.
  • Debited, credited, and totaled accounts on computer spreadsheets and databases.
  • Complied with federal, state, and company policies, procedures, and regulations.
  • Reported and reconciled discrepancies found in records.
  • Matched vendor invoices with receiving data.
  • Responded to vendor payment inquiries.
  • Proficient in Excel, Word and e-mail.
  • Followed up with clients with outstanding account balances.
Lourdes Huspital - Clinical Abstracter
City, STATE, 03/2002 - 2003
  • Entered data for Quality Department.
  • Used the following software tools: Midas Maintained confidentiality of all medical records information.
  • Reviewed records for appropriate documentation.
  • Ensured records were present, accurate, and complied with appropriate requirements Compiled medical records for purposes relating to data retrieval, data mining, and research.
Lourdes Hospital - Midas System Administrator
City, STATE, 2002 - 06/2005
  • 1530 Lone Oak Rd, (XXX) 444-2444.
  • Designed & implemented programs for statistical reporting for quality control.
  • Trained staff to use programs.
  • Maintained system.
  • Managed technology-related activities in data processing, information systems, analysis and programming.
  • Managed data and systems backups.
  • Managed system security.
  • Designed and implemented databases.
  • Assessed computing needs by consulting users.
  • Worked directly with vendors.
  • Established cooperation by meeting with superiors, peers, vendors and subordinates.
  • Provided users with tech support.
  • Performed personnel duties such as training.
  • Over saw data security and disaster recovery.
  • Design and implement software spreadsheets to collect data needed for Quality Control.
Lourdes Dialysis Unit - Dialysis Data Administrative Assistant
City, STATE, 1995 - 03/2002
  • Collected and entered statistical data for reporting to Renal Network.
  • Supervised five Health Unit Coordinators.
  • Order unit supplies.
  • Supervised office staff.
  • Resolved employee disputes.
  • Trained employees on work procedures.
  • Ensured policies and procedures were followed.
  • Directed billing and office support duties.
  • Monitored and ordered office supplies.
  • Maintained excellent communication within department.
  • Maintained office records.
  • Provided status updates of office activities to senior management.
  • Revised procedures to improve office efficiency.
  • Prepared reports.
Loureds ICU Unit - Certified Health Unit Coordinator
City, STATE, 1987 - 03/2002
Monitored multiple databases to keep track of all company inventory.
    Provided onsite training.
  • Enter physician's orders, ordered floor stock, assisted nursing personal, charted vital signs.
Professional Affiliations
accounting software, accounts payable, accounts receivable, administrative, schedule appointments, attention to detail, balance sheet, balance sheets, basic, Billing, clerical, good communication skills, communication skills, excellent communication, consulting, contract administration, Contract Management, CPR, resolve customer concerns, client, clients, Customer Relations, Customer service, data entry, data processing, data mining, database administration, databases, designing, disaster recovery planning, disaster recovery, documentation, e-mail, senior management, Graphical User Interface, information systems, insurance, Invoicing, Microsoft excel, Excel, office, Word, Microsoft word, Midas, Network, nursing, Office Skills, bathing, payment processing, personnel, policies, policy analysis, problem solving, programming, Quality, Quality Control, read, receiving, recording, reporting, research, safety, spreadsheets, Spreadsheet, statistics, supervisor, supervisory skills, switchboard, switchboard operator, take messages, technical support, tech support, telephone skills, telephone, phone, vital signs

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School Attended

  • Ballard Memorial High School

Job Titles Held:

  • Cash control and Inventory
  • Abstracter and Scanner
  • Customer Service Representative
  • Temporary office worker replacement
  • Temporary office staff replacement
  • Companion/Sitter
  • Accounts Receivable Clerk
  • Clinical Abstracter
  • Midas System Administrator
  • Dialysis Data Administrative Assistant
  • Certified Health Unit Coordinator


  • High School Diploma

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