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case specialist resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Personable and proactive Case Specialist focused on building positive rapport with a diverse range of clients. Critical thinker who thrives under pressure.

Dedicated and detail-oriented court services professional with extensive experience managing offenders, working closely with drug court team members and community agencies for the common good of the drug court program.

Experienced case specialist with 9 years in drug court program. Client oriented, fair and professional when dealing with substance dependent offenders.


Highlights
  • Case planning
  • Court report documentation
  • Suicide Prevention training
  • Community service programs
  • Substance abuse treatment
  • Time management
  • Problem solving expertise
  • Excellent interpersonal skills
  • Skilled multi-tasker
  • Group behavior and dynamics
  • Court procedures familiarity
  • 12 Steps programs
  • MS Office proficiency
  • Urinalysis testing
  • Self-starter
  • Detail-oriented
  • Sound judgment
  • Compassionate
  • Field experience
  • Confident
Accomplishments

Assisted more than 25 clients in obtaining education and employment.

Managed a caseload of more than 25 clients at any given time.

Assisted substance dependent clients learn to live a drug free lifestyle

Promoted to Field Supervisor for 17 Juvenile Drug Court programs prior coming to the Adult Drug Court program.

Completed over 26 years of active military service, obtaining the rank of Sergeants Major


Experience
11/2009 to Current
Case Specialist Connection Oneida, NY,

Selected and compiled relevant information and resources for clients to support them in overcoming substance abuse problems.

Interviewed and assessed new clients as the court referred.

Conducted over 15 individual counseling sessions each week.

Assessed and wrote progress notes for each client assigned to caseload for each court period.

Completed documentation for all clients attending individual sessions.

Pursued ongoing education and training opportunities to further develop professional skills.

Cultivated positive relationships with other court professionals, programs and associations.

Built positive rapport with law enforcement officers, court officials and community service agencies.

Referred clients to other mental health resources in the community for further services.

Referred family members to outside support options to help them cope during times of increased stress.

Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse.

Communicated with local agencies, schools, churches, courts and employers regarding client involvement and attendance in programs.

Acted as a role model for clients by exhibiting positive behaviors.

10/2006 to 11/2009
Juvenile Drug Court Regional Superisor AOC City, STATE,

Supervised 19 Juvenile Drug Court program supervisors and caseworkers.

Continually monitored employees on policy and procedures

Conducted quarterly inspections and reviews on all assigned employees

Responsible to all training of assigned employees regarding program compliance and operations.

Conducted all new employee interviews for the entire states juvenile drug court programs

2004 to 09/2006
Juvenile Drug Court Case Worker AOC City, STATE,

Referred clients to outside social service providers to address psychiatric and personal issues.

Completed documentation for all clients attending group sessions.

Selected and recommended new instructional materials and programs for use in the substance abuse program.

Facilitated a weekly discussion group for all clients in juvenile program.

Pursued ongoing education and training opportunities to further develop professional skills.

Built positive rapport with law enforcement officers, court officials and community service agencies.

Referred clients to other mental health resources in the community for further services.

Referred family members to outside support options to help them cope during times of increased stress.

Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse.

Communicated with local agencies, schools, churches, courts and employers regarding client involvement and attendance in programs.

Led group sessions consisting of 15 to 22 youth focusing on individual life skills.

Acted as a role model for clients by exhibiting positive behaviors.

Conferred with parents and guardians, teachers and administrators to resolve clients' behavioral and academic problems.





Education
Expected in 2000
: Military Science
United States Sergeants Major Academy - Fort Bliss, Texas
GPA:
Emphasis in military history, functions and doctrine.
Expected in 2004
Bachelor of Science: Military Science
Rochville University - Rochville, Maryland
GPA:
Expected in
: Common Core
Campbell University - Buies Creek, NC
GPA:
54 Credit hours on common core subjects
Expected in 1976
High School Diploma:
Vance High School - Henderson, NC
GPA:

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Resume Overview

School Attended

  • United States Sergeants Major Academy
  • Rochville University
  • Campbell University
  • Vance High School

Job Titles Held:

  • Case Specialist
  • Juvenile Drug Court Regional Superisor
  • Juvenile Drug Court Case Worker

Degrees

  • Bachelor of Science
  • High School Diploma

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