Enthusiastic professional eager to lead & contribute to team success able to execute program vision. Ultimately Seeking a Social Services in Management position for a venerated and reputable agency, that offers promotions recognizing advanced & skilled leadership in Social or Human Services administration involving team operations.
Work History
Director , 08/2022 - Current Travis County – Austin, TX,
Manage & Maintain CRI partnership in a CT Department of Corrections (DOC) Re-Entry" program at The Lucy Baney Family Reunification Center, program on-call operations.
Report analysis on demographic information of all those released from incarceration, and provides previously incarcerated females with access to graphical, regional representations.
Report (IR) Incident reporting to Vice President & Senior Vice president,Implement DOC P.O officer documentation, monthly toxicology, and medication/ program administration logs.,Administration of staff Case Managers and monitors 17 staff, PDMS Provider Data Management System CT DOC reports.
Facilitate clients for basic needs from DOC facility implementing and overseeing case managers apply a full set of onsite wraparound services including job readiness training and placement, childcare, and workforce development, maintain contract under The Connecticut Department of Corrections to serve 20 women, five along with their children together under one roof. Staff development,Abides all protocols and regulations of CRI contracts compliant operations up to four reentry halfway houses in Bridgeport.
Implement Women & Children Center to acquire direct access to all services of CRI, including American Job Centers and STRIVE Program specifically in Fairfield County. Assisted program manager with developing budget and schedule.
Maintained and updated project-related documents.
Exceed and maintain productivity, quality, and customer service standards by resolving problems, completing audits, identifying trends, and determining system improvements.
Social Services Program Coordinator, 10/2021 - 07/2022 The Connection Inc. 960 Chapel St. Suite 1400 PH – City, STATE,
Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources. for VITA/IRS help, housing, IDs, and DSS, parenting facilitator for teen difference anti-gun violence round table, and afterschool support in collaborations at Brennan Rodgers school. Assist property manager. Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting 15 family clients in acquiring needed aid. Used multiple computer programs to create and prepare reports for documentation. Coordinated with social, public, and welfare agencies to obtain and provide client information. Visited homes and agencies to provide support and case management services to clients public housing community.
Case Manager Supportive Housing for Children and Families, 09/2014 - 09/2021 East Haven, & Branford Schools – City, STATE,
Manages, coordinates, and advocates for client family supports for Supportive Housing through state and federal contracts under The Department of Children and Families (DCF) referred homeless families to assist in finding suitable housing and reducing homelessness and reducing impacts of chronic evictions, and reducing prevention. Conducted full home visits. implemented weekly (ISP) goal planning. Knowledge utilizing and analyzing clinical Strengths-based assessments statically, interprets determines economic needs.
Head start monthly meeting constituency planning in greater need community. Conducts home visits and case administration client engagement, oversees community outreach to all Mental Health networking, coordinates meetings with property owners for apartment viewing and negotiating rental subsidy and costs, connects clients with providers attends trauma-informed care training, and participates in ongoing collaboration with all care providers including but not limited to assessment in collaboration with the psychological evaluation team.
Collaborates with providers network in greater Connecticut and surrounding Connecticut areas. Monitors federal and state compliance for vulnerable homeless families in Section 8 Supportive housing. Dedicated professionally to restoring family quality of life, and reducing racial disparities, and inequalities for all.
Collaborates with landlords, administers executes financial rent accounts. negotiates with property owners -Landlords FMR/MAR rental rates Under HUD/ Section 8, and ( RAP) with knowledge of state and federal laws & knowledge of rents and property ownership.
Collects and assesses the state of CT. DSS budget sheets and all household receipts and Child Support. Provided private and public donations to families, and informed parents where to obtain food and other needs working closely with DCF SW.
Work remote acquired skills experience during Covid 19, learned newly acquired skill set Adobe Acrobat Reader, DocuSign, Assessing clients for state benefits, housing profile eligibility, office lens, Teams, and Zoom in coordinating housing meetings with Clinical interpretation of Caseload assignments.
Selected for project assignment as Interim Foster Care Case Manager at (CCS) Connecting Children and Families.
Program Supervisor Certified Parent Educator , 08/2009 - 01/2011 Parenting People Strategies & Prevention Inc. – City, STATE,
Public schools Coordinator (PAT) Parents as Teachers Certified Parent Educator,
Facilitated Parenting prevention awareness events in the local community and presented workshops.
Coordinated Family education Referral and Support Program.
Designed a specific needs parenting program court criteria to also monitor CT. court-ordered misdemeanors parent client referrals from Connecticut Judicial collaboration. Networked supports for the court at DC Moore & Indian Neck Schools through CT. 211 info-line,
Networked with East Haven Adult Education referring and assisting parents.
Developed full scope of Social Services Training for staff for family preservation reunification, lead CT 211 crisis info line for housing, evictions, and safety preventions referral resources.
Supervisor Reunification DCF Contract, 01/2003 - 01/2006 The Consultation Center- Yale Social Services – City, STATE,
Supervisor & Certified Parent Educator Highly Responsible for managing women's and children's parenting programs. Facilitated parents referred by DCF administering reunification and collaboration with York Correctional Facility (CT.DOC contracts). Supervised teaching staff and clients operating Therapeutic Children's Programs specifically designed for substance-exposed infants, toddlers, and preschoolers in withdrawal from local hospitals. Administration of quarterly Yale fellows program report meetings. member of the board of supervisors. Disseminated Housing, Job training, employment, care 4 kids information.
Led staff of teachers meetings, became certified Parent Educator professional to facilitate parenting education programs emphasizing education and prevention designed for Pregnant and Parenting Women Recovery programs Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
Maximized performance by monitoring daily activities and mentoring team members under DOC, DPH, and DCF contracts. Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Identified issues, analyzed information and provide solutions to problems
Professional skills
Effective in up-to-date state-of-the-art technology & current technology administration monthly on-going training.
2 years remote work during Covid-19 Webex able to work remotely accessing housing documents for housing administration & Microsoft Google Drive networks. Considerable knowledge of technical and tactile utilizing soft skills, DocuSign. accomplish full scope intensive training institute training.
Effectively & professionally communicates and initiates and leads presentations, meetings, and supervision with a compassionate team.
Office 364, case management administration, client case notes,COL Case notes,Excel, Outlook,Microsoft word, statistics Family Service Plans,
Demonstrated experience implementing state funder reports for maternal and family mental health. Intensive Case information confidentiality HIPPA trained with provider networking with people and public assistance resources.
Goal & Discharge Planning,Teamwork among 18 staff / Collaboration
Home Care, Alternative incarceration- Milford intern CT. Judicial case administration,
Supervisor experience budgeting programs and finance skills operation costs $25,000 per month at The Consultation Center TCC, under operation cost budget line items.
Experienced with Shelter Plus, (CAN) & HUD section 8 affordable housing programs.
Accomplishments
Leadership collaboration with team of State of Connecticut task forces constituents in the development in Leadership for creating a parents planning committee of Connecticut public schools & Head start Covid 19, task force for disseminating information out to participating family's involving meeting with school and cable company developing operations and management creating effective teams with initiated critical planning awarded commendation letter in leadership..
Site Supervisor,Supervised Early Childhood Education Youth and family services programs and operations (26 years).
Certified professional Parent Educator Yale Social Services.
15 years independent P. Edu. Demonstrated experience in working in the field of maternal and family mental health and care coordination.
Coordinated and created an 8-week parenting class for family court misdemeanors/court issues related to child neglect, & monitored Parenting court-referred for Connecticut Judicial collaboration & networking out of DC Moore & Indian Neck Schools and CT. 211.
Became a Independent Parent Education Consultant. Collaborated on juvenile matters and family court functioning.
Knowledge of local community schools and other resources including early care and education, health, mental health, child wellness, early intervention, and behavioral health. Ability to work with the court system, clients New Haven providers: probation multidisciplinary group.
Milford Alternative Incarceration Center AIC fieldwork training agency collaboration experiences under CT. Judicial and milford court house intakes for misdemeanors.
Education
Bachelor of Science: Sociology, Minor Psychology, Expected in 2000 - Southern Connecticut State University - New Haven, Connecticut., GPA: Status -
Continuing Education in Organizational Leadership and Management with dual certifications .
Associate of Science: Early Childhood Education, Minor in Psychology, Expected in 1991 - South Central Community College - Sargent Drive, New Haven, CT., GPA: Status -
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Resume Overview
School Attended
Southern Connecticut State University
South Central Community College
Job Titles Held:
Director
Social Services Program Coordinator
Case Manager Supportive Housing for Children and Families