Case Manager, Service Coordinator Resume Example
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CASE MANAGER, SERVICE COORDINATOR
Summary
Dedicated nursing professional with a strong passion for delivering quality care. Experience with identifying patient needs, establishing care plans, and educating both patients and their families through excellent organizational and communication skills. Skilled with time management to ensure responsive and proficient care with a commitment to patient education and advocacy.
Skills
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Experience
Case Manager, Service Coordinator
April 2020 to CurrentAmedisys Inc. － Cullman , AL
April 2020 to CurrentAmedisys Inc. － Cullman , AL
- Responsible for assessing patient needs, developing a person-centered Health Action Plan, and facilitating the delivery of appropriate physical and behavioral health services across the continuum of the health coordination services.
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Collaborated with various healthcare providers to facilitate delivery of services.
- Partnered with clients to develop reachable goals and reasonable action lists for individualized service plans.
- Optimized program resource utilization to prevent unnecessary hospital admissions.
- Collaborated with different disciplines to provide cohesive care to patients.
- Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
- Experience with medical insurance prior authorization procedures.
Registered Nurse
July 2018 to September 2020Lake Charles Memorial Hospital － Lake Charles , LA
July 2018 to September 2020Lake Charles Memorial Hospital － Lake Charles , LA
- Administered oral, intramuscular and IV medications to patients and assessed, monitored, and documented patient conditions.
- Coordinated care with an interdisciplinary team including physicians, pharmacists, case management, rehab therapies, and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Developed and adapted individualized treatment plans according to patient recovery goals.
- Educated patients and families on treatment strategies and at-home care.
- Delivered high-quality nursing care to patients on 34-bed medical-surgical unit with emphasis on a wide range of specialties including orthopedics, urology, respiratory, systemic, palliative, gastro-intestinal, and post-operative patients.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
- Planned and initiated in-service educational programs focusing on fall safety, skin care and adherence to core measures.
Nursing Assistant
September 2017 to July 2018Kindercare － Aurora , IL
September 2017 to July 2018Kindercare － Aurora , IL
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Performed tasks associated with technical skills including pyloric, jejunostomy, gastrostomy tube feedings, warm and cold therapies, and finger stick blood testing.
- Fostered relationships with patients and healthcare teams to achieve individual care plan targets.
Part-time Teacher
July 2014 to August 2016Hawaii State Department Of Education － City , STATE
July 2014 to August 2016Hawaii State Department Of Education － City , STATE
- Identified early signs of emotional, developmental and health delays or problems in students..
- Collaborated with the Hawaii Community Foundation to identify and educate at risk youth through positive outreach programs such as "Why Try", nutrition education, and peer pressure management.
- Connected parents to child's education through regular home visits, individual behavior support plans, and quarterly parent meetings.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
- Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
Education and Training
Bachelor of Science : Nursing, August 2017University of Hawaii At Manoa － City, State
- Member of the Honor Society of Nursing, Sigma Theta Tau
Bachelor of Arts : Psychology, December 2011University of Hawaii At Manoa － City, State
Certifications
- State of Hawaii board certified Registered Nurse, License #88162
- Basic Life Support Certification, current
- NIH Stroke Scale Certification, current
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Resume Overview
School Attended
- University of Hawaii At Manoa
Job Titles Held:
- Case Manager, Service Coordinator
- Registered Nurse
- Nursing Assistant
- Part-time Teacher
Degrees
- Bachelor of Science : Nursing , August 2017
Bachelor of Arts : Psychology , December 2011
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