Case Manager, Service Coordinator Resume Example Company Name

CASE MANAGER, SERVICE COORDINATOR

Summary

Dedicated nursing professional with clinical experience and passion for delivering quality healthcare. Well-versed in hospital procedures that adhere to Joint Commission standards. Experience with identifying patient needs, establishing care plans, and educating both patients and their families through excellent organizational and communication skills with a multidisciplinary team. Skilled with time management to ensure responsive and proficient care with a commitment to patient education and advocacy.

Skills

Excellent organizational skills to utilize multi-tasking, time management and prioritization.
Experienced with nursing plan development and patient assessment to identify patient needs.
Strong communication and interpersonal skills to successfully interact with patients, coworkers, and Physicians.

Self-sufficient through critical thinking skills with the ability to adapt to emergent changes in stressful situations.
Culturally aware and able to provide patient centered care by incorporating and respecting individual cultural beliefs and values.
Proven computer literacy skills including Electronic charting and Microsoft operating systems.

Experience

Case Manager, Service Coordinator
April 2020 to CurrentCompany Name － City, State

Coordinated wide range of services for multiple individuals and families.
Collaborated with various healthcare providers to facilitate delivery of services.
Partnered with clients to develop reachable goals and reasonable action lists for individualized service plans.
Optimized program resource utilization to prevent unnecessary hospital admissions.
Collaborated with different disciplines to provide cohesive care to patients.
Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
Determined and coordinated appropriate level of care to meet individual patient needs.
Identified and contacted appropriate community resources on behalf of clients.

Registered Nurse
July 2018 to September 2020Company Name － City, State

Administered oral, intramuscular and IV medications to patients and assessed, monitored, and documented patient conditions.
Coordinated care with an interdisciplinary team including physicians, pharmacists, case management, rehab therapies, and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Developed and adapted individualized treatment plans according to patient recovery goals.
Educated patients and families on treatment strategies and at-home care.
Delivered high-quality nursing care to patients on 34-bed medical-surgical unit with emphasis on a wide range of specialties including orthopedics, urology, respiratory, systemic, palliative, gastro-intestinal, and post-operative patients.
Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
Planned and initiated in-service educational programs focusing on fall safety, skin care and adherence to core measures.

Nursing Assistant
September 2017 to July 2018Company Name － City, State

Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Performed tasks associated with technical skills including pyloric, jejunostomy, gastrostomy tube feedings, warm and cold therapies, and finger stick blood testing.
Fostered relationships with patients and healthcare teams to achieve individual care plan targets.

Part-time Teacher
July 2014 to August 2016Company Name － City, State

Identified early signs of emotional, developmental and health delays or problems in students..
Collaborated with the Hawaii Community Foundation to identify and educate at risk youth through positive outreach programs such as "Why Try", nutrition education, and peer pressure management.
Connected parents to child's education through regular home visits, individual behavior support plans, and quarterly parent meetings.
Established positive relationships with students, parents, fellow teachers and school administrators.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.

Education and Training

Bachelor of Science : Nursing, August 2017University of Hawaii At Manoa － City, State

Member of the Honor Society of Nursing, Sigma Theta Tau

Bachelor of Arts : Psychology, December 2011University of Hawaii At Manoa － City, State

Certifications

State of Hawaii board certified Registered Nurse, License #88162
Basic Life Support Certification, current
NIH Stroke Scale Certification, current

Resume Overview

School Attended

University of Hawaii At Manoa

Job Titles Held:

Case Manager, Service Coordinator
Registered Nurse
Nursing Assistant
Part-time Teacher

Degrees

Bachelor of Science : Nursing , August 2017
Bachelor of Arts : Psychology , December 2011

Case Manager, Service Coordinator Resume Example

Resume Score: 80%

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