case manager intern resume example with 12 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Social Worker - Counselor - Advocate - Child Welfare - BA Student Representative 
Work History
Case Manager Intern, 04/2017 - Current
Yale-New Haven Health East Haven, CT,
  • Determine if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan.
  • Monitors adoptive and foster families to check compatibility of the child with the family
  • Coordinate and observe visitations for children in and out-of-home placements to ensure meaningful visitations
  • Multiple and on-going face-to-face visits with children, resource families, providers kinship homes and other relevant entities
  • Participates/testifies in court proceedings
  • Conducts intake interviews with individuals reporting suspected child abuse or neglect and Conducts interviews with child's family and collateral contacts
  • Conducts ongoing assessments of all incoming information
  • Convene and identify members for a Child and Family Team Meetings that will work collaboratively with the Case Manager to develop action steps and goals to be accomplished by the child and family
  • Make referrals to service providers, works with law enforcement officials, and multi-disciplinary teams
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Access Facilitator, 08/2013 - 11/2016
Kohler Kansas City, MO,
  • Responsible for greeting patients and delivering patient medical records
  • Assist in the routing of telephone calls in a timely and professional manner
  • Secure information according to HIPPA guidelines 
  • Contribute to departmental and hospital patient satisfaction
  • AID in patient medical recording with Emergency Room physicians and nurses
  • Verify medical insurance and bill companies for services acquired
Intake Counselor Intern, 07/2016 - 2017
The Hospitality Hub City, STATE,
  • Provide counseling to the homeless community in order to determine the root cause of each individual's circumstances.
  • Create individualized plans with clients that describe the steps and strategies needed to end homelessness and poverty
  • Help the homeless clients obtain governmental assistance, documents, and resources
  • Refer clients to housing organizations, busing services, and various charities within Memphis that can best fit their needs.
Literacy Advocate Intern, 07/2015 - 01/2016
Agape Nonprofit City, STATE,
  • Worked directly with Social connector at Achievement school District.
  • Planned programs of study and weekly lessons that align with school's curriculum and that met individual needs and abilities of the students.
  • Maintained accurate, complete, and correct records of student's progress.
  • Worked directly with students who are in most need of literacy practice Literacy advocate for Whitney Elementary School.
Server, 2009 - 11/2013
International House Of Pancakes City, STATE,
  • Coordinated employees during high volume shifts
  • Trained new employees on company policies and procedures.
  • Prepared and served food in an efficient and cost-effective manner
  • Answered phone calls/ multitasking Book and coordinated church events, birthday parties, and school functions.
  • BLS certified
  • Exemplary planning and organizational skills
  • Certified in child welfare case management 
  • Computer-literate performer
  • Assessment/evaluations
  •  Substantial documentation/writing skills
Bachelor of Arts: Social Work (BSW), Expected in 2017
University of Memphis - ,
Status - Bachelors Student Representative: Responsible for attending all BA and full faculty meetings. Responsible for representing all students in the undergraduate social work department and advocating for their needs to be met. Accountable for expressing the values of students within department and overseeing their proper representation. This program has taught me social work skills necessary to practice in complex settings; creating knowledge through research and engaged scholarship; reducing poverty, inequality, and social and economic injustice through evidence based practices; and addressing the needs of the Mid-South within a global perspective.

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Resume Overview

School Attended

  • University of Memphis

Job Titles Held:

  • Case Manager Intern
  • Access Facilitator
  • Intake Counselor Intern
  • Literacy Advocate Intern
  • Server


  • Bachelor of Arts

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