LiveCareer-Resume
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

A highly equipped Administrative Assistant with experience in performing a variety of administrative and staff support duties for a very busy office, which require a range of knowledge and skills of organizational procedures and policies; directing and assisting visitors, and resolving reports, and preparing a range of administrative documents. Seeking to obtain a position with a reputable company.

Skills
  • Microsoft Office Suites
  • Records Management
  • Medical Terminology efficient.
  • Organizational and planning skills
  • Communication skills
  • Information gathering and management
  • Decision-making
  • Problem-solving
  • Flexibility
  • Reliability
  • Teamwork
Work History
02/2019 to Current
Case Manager Towne Park Ltd. Los Angeles, CA,
  • Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting over 500 clients in acquiring needed aid.
  • Cultivated positive, trusting relationships with clients and community assisting individuals in establishing their entitlement to receive benefits; or adjudicating, authorizing or reconsidering child support claims.
  • Worked closely on support cases and awareness of available benefit programs before the general public and providing information through the media providers to promote effective coordination of resources.
  • Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
  • Communicate with clients via telephone the mail and or in person in reference to their case
  • Detailed program operations and participant activities by utilizing automated systems to gather, maintain, and analyze data, for recordkeeping and appointment setting.
  • Interpreting laws, regulations, policies and procedures to Collect child support payments from the non-custodial parent on each case some times resulting in legal proceedings. Schedule hearings and draft documents and reports for court cases and filings for possible contempt for non-payment of clients.
  • Coordinated with social, public and welfare agencies to obtain and provide client information. Educated potential participants on available services and processes to engage in program.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Identified service gaps and located needed housing and work placement resources for individuals.
  • Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.
11/2016 to 01/2019
Administrative Legal Assistant Guard Insurance Group Santa Clara, CA,
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Diligently edited legal correspondence for grammar and spelling. Composed, prepared, edited, and distributed correspondence and other department documents
  • Scheduled meetings, appointments, for the Attorney's while updating contact lists and other similar data entry of legal correspondences for the attorneys.
  • Produced and filed various legal documents and electronically preserved updated case record system. while managing a multi-line phone system.
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Filed documents with courts on behalf of attorney.
  • Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
  • Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
  • Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.
  • Generated documents and presentations using large repertoire of software programs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
01/2014 to 11/2016
Administrative Professional Pepsico Lawton, OK,
  • Assisted elderly patient population with completion of surveys pertaining to customer satisfaction to maintain positive community relationship
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Education
Expected in
High School Diploma:
Patterson High School - Baltimore, OH,
GPA:
Expected in 05/2023
Bachelor of Science: Human Resource Management
University of Maryland University College - Baltimore, MD,
GPA:

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resume Strength

    Resume Overview

    School Attended

    • Patterson High School
    • University of Maryland University College

    Job Titles Held:

    • Case Manager
    • Administrative Legal Assistant
    • Administrative Professional

    Degrees

    • High School Diploma
    • Bachelor of Science

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