LiveCareer-Resume

case manager employment and training resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated and driven Senior Administrative Assistant bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during 5+ years in field. Caring Employment Consultant dedicated to focusing on clients' needs during employment searches. Knowledgeable about the special needs of disabled jobseekers and how to help each person determine skillset, create resumes and find viable employers. Excited to remain engaged with evolving industry practices and available for travel to attend continuing education seminars.

Skills
  • Equipment management
  • Smart classrooms
  • Educational leadership
  • Paperwork drafting
  • Office administration
  • Resume editing
  • Reviewing cases
  • Monthly reporting
Experience
Case Manager_ Employment and Training , 11/2021 - Current
Albuquerque Public Schools Albuquerque, NM,
  • Conducted interviews to ensure solid cultural alignment between client and candidate.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Identified barriers to client employment and helped to develop strategies for overcoming these barriers.
  • Delivered exceptional service level by listening to concerns and providing appropriate solutions.
  • Wrote job support plans with clients and provided follow-along supports to maintain client employment.
  • Explained goals and expectations required of trainees.
  • Developed complete training programs and led training using expert learning techniques.
  • Placed individuals in jobs based on skills, abilities and interests.
  • Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
  • Evaluated, documented and organized referrals for clients.
  • Helped individuals address disabilities and put together career plans.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
PE Teacher, 01/2021 - 11/2021
Vestas Walsenburg, CO,
  • Kept school equipment, gyms and fields in good working order.
  • Adhered to applicable fitness program standards and benchmarks.
  • Documented individual data and updated classroom records.
  • Worked with teachers on IEP plans to develop objectives and assess progress.
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Evaluated submitted assignments for clarity and skills, assigned grades and discussed results with struggling students to enhance understanding of course objectives.
  • Talked with students needing extra attention and made plans to assist with problems.
  • Instructed students in classroom settings on specific exercises, team sports concept and overall safety to avoid injuries.
Paraprofessional/Substitute Teacher, K-12, 08/2020 - 01/2021
Vestas Wasco, CA,
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Utilized various types of equipment and aids to enhance learning experience.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Provided notes and reports on school day activities to primary teacher.
Store Assistant, 08/2019 - 08/2020
FedEx City, STATE,
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Communicated with customers about new products or services offerings, including policies, restrictions and refund policies.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated details in company database by keying in customer contacts and delivery dates.
Store Assistant, 08/2016 - 08/2019
HEB Grocery Store City, STATE,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers and offered assistance with browsing and purchasing needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Assisted customers with finding correct sizes for garments and showed accessories to complete outfits.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Education and Training
MBA: Marketing Management And Research, Expected in 05/2020
-
St Edwards University - Austin, TX,
GPA:
Status -

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Resume Overview

School Attended

  • St Edwards University

Job Titles Held:

  • Case Manager_ Employment and Training
  • PE Teacher
  • Paraprofessional/Substitute Teacher, K-12
  • Store Assistant
  • Store Assistant

Degrees

  • MBA

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