Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Multi-talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operate in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Qualifications
  • Natural leader
  • Strong verbal communication
  • Program development
  • Collaborative team member
  • Empathetic and active listener
  • Homeless/dual diagnosed populations
  • Community outreach and resources
  • Highly skilled educator
Experience
10/2018 to 04/2020 Case Manager/Educator Td Garden | Durham, NC,
  • Provided substance abuse treatment services to a diverse population within contract and /or regulatory guidelines
  • Conducted life skills groups, psycho-educational groups, counseling groups, and individual therapy sessions for assigned caseload
  • Documented treatment services in clinical files and maintained related records
  • Provided case management services for all clients including clients classified with Co-occurring Psychiatric and Substance use Disorders (COPSD) and Female Intravenous and pregnant users
  • Provided discharge planning services to ensure clients received necessary and required services
  • Worked with counselors and staff to provide cohesive care for clients
  • Consulted with clinicians to devise and manage effective ongoing treatment plans for clients
  • Evaluated treatment plans against individual goals and organizational standards
  • Educated clients and loved ones about different treatment options and outside approaches, reducing the burden on organizational resources
  • Facilitated the acquisition of bus passes for clients to obtain employment assistance and employment
  • Increased referral rates by providing excellent service and building meaningful relationships with clients and human resources
03/2008 to 08/2011 Workforce Development Specialist Coxhealth | Neosho, MO,
  • Interviewed job seekers to access, enroll, and refer them to appropriate services
  • Identified factors which may have contributed to employment issues
  • Provided guidance and counseling for participants experiencing barriers to employment
  • Worked with clients to overcome barriers to employment
  • Trained job seekers on job search tools/strategies and using resource rooms
  • Administered, scored, and interpreted appropriate vocational tests
  • Referred participants to job openings and other employment opportunities
  • Helped clients meet eligibility requirements to obtain funding for education
  • Utilized a variety of computer software applications
01/2005 to 02/2008 Case Manager The Kitchen, Inc. | City, STATE,
  • Provided on-going case management to individuals seeking temporary shelter
  • Conducted intake interviews and Orientation Class for incoming residents
  • Collaborated with mental health professionals to create support teams for clients
  • Brokered relationships between clients and members of the community
  • Initiated, and organized transportation for shelter residents to have access to employment opportunities
  • Worked to connect homeless veterans to appropriate resources
  • Helped design and lead classes for residents
  • Provided supervision of homeless shelter as called on by Director of Social Services
  • Assisted clients in applying for low-income housing programs
  • Assisted in creation of discharge plan and reintegration into the community
  • Conducted follow-up visits with clients
  • Developed a comprehensive community resource guide
  • Provided supervision of two Social Work interns
Education and Training
Expected in 05/2019 Master of Social Work | Social Work University of Southern California, Los Angeles, CA, GPA:
Expected in 05/2016 Master of Divinity | Theology George W. Truett Theological Seminary of Baylor University, Waco, TX GPA:
Expected in 12/2001 Bachelor of Science | Occupational Education Wayland Baptist University, Plainview, TX GPA:
Accomplishments
  • Developed highly effective psych-educational classes for open groups designed to educate clients about their disorders and effective ways of coping
  • Developed format for case managers to report client progress in case notes which combined host organization, state, and federal standards for reporting
  • Developed transportation service for homeless job seekers and facilitated transportation for clients dealing with addictions and mental health issues to travel back and forth to One-Stop Career Centers, and other employment opportunities
  • Worked with staff member and employers to develop Alternative Work Experience (AWEP) and Community Work Experience (CWEP) activities for underserved population to prepare them for employment positions in the community

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • University of Southern California
  • George W. Truett Theological Seminary of Baylor University
  • Wayland Baptist University

Job Titles Held:

  • Case Manager/Educator
  • Workforce Development Specialist
  • Case Manager

Degrees

  • Master of Social Work
  • Master of Divinity
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: