case manager coordinator resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
CT Board-Certified Registered Nurse with over 10 years of experience delivering high-quality care to patients in cub-acute care units. Proven leader effective at uniting and guiding nursing teams toward achieving patient care goals, improving satisfaction and continuously driving widespread healthcare system initiatives. Focused on continuously advancing expertise in care transition & management while driving innovation.
Skills
Disease management standards
Admitting processes
Quality Assurance
Patient Care
Case Reviews
Nurse Leadership
Nurse Management
Patient education and advocacy
Discharge Planning
Direct patient care
Intravenous therapy
Data Entry
Medication Administration
Strong clinical judgment
Chronic disease management
Preventative health
Work History
02/2019 to CurrentCase Manager CoordinatorHomecall Of Stillwater Inc | Stillwater, OK,
Collaborated with Home Care and Outpatient Therapy resource providers to offer clients access to community health services
Attended State required continuing education training and maintained BLS, IV, DOT & OSHA and HIPPA certifications to promote more effective care delivery
Organized clinical documentation, treatment plans, and referrals for 50+ patients per month
Provided ongoing teaching to help patients deal with conditions and processes
Updated patient charts using Point Click software with data such as medications to keep records current and support accurate treatments
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns
Administered different therapies and medications in line with physician orders and treatment plan
Monitored patient reactions after administering medications and IV therapies
Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
Educated family members and caregivers on patient care instructions
Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
03/2011 to 02/2019RN SupervisorGlenwood Health Care | Glenwood, GA,
Direct day-to-day administrative and operational functions for 160-bed facility, providing guidance and leadership to over 50 employees across more than 3 departments during evening 3-11 shift.
Audited charts and reviewed clinical documents to verify accuracy.
Implemented care plans for patient treatment after assessing physician medical regimens.
Cared for patients in 32-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
Administered different therapies and medications in line with physician orders and treatment plan.
Maintained highest levels of patient satisfaction with care.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Oversaw delivery of care for all patients on 160 bed facility, delegated nursing assignments and supervising team comprised of nurses, LPNs and unit clerks.
06/2006 to 03/2011RN Staff NurseAmerican Red Cross | Warner Robins, GA,
Audited charts and reviewed clinical documents to verify accuracy.
Implemented care plans for patient treatment after assessing physician medical regimens.
Cared for patients in 30-bed sub-acute rehabilitation unit, supporting fellow nurses in delivering outstanding treatment to patients.
Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
Administered different therapies and medications in line with physician orders and treatment plan.
Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for 30-bed rehabilitation unit.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Educated family members and caregivers on patient care instructions.
Observed and reported patient condition, progress and medication side effects to accurately document updates.
Education
Expected in 04/2020 to to Bachelor of Science | NursingWGU, Utah, USA, GPA:
Expected in 2004 to to Associate of Science | NursingTashkent Akhunbabaev College of Nursing, Uzbekistan, GPA:
Expected in 1991 to to Master of Science | MedicineTashkent Medical School # 2, Uzbekistan, GPA:
Additional Information
Received The Nightingale Award for Excellence in Nursing in 2010.
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