Knowledgeable Case Manager experienced in coordinating care for legally blind individuals. Proactive and resourceful with strong knowledge of community resources. Effective communicator with passion for helping others. History of efficiently overseeing all operational aspects of two affordable housing buildings, including building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals.
May 7th, 2014
The Commonwealth of Massachusetts Citation for Outstanding Performance (Member of MCB's Diversity Committee)
April 2, 2014
Recipient of the Donna Fanelle Award for having met the highest standards of excellence, compassion, desire to help everyone, and outstanding customer service. Awarded by the Massachusetts Commission F/T Blind.
Proficient in Portuguese
Conversational in Spanish
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