Case Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Enthusiastic, motivated and talented higher education professional driven to inspire students to pursue academic and personal excellence. Strives to create a challenging and engaging learning environment in which students become life-long scholars and learners.
Master of Arts: African American Studies, Expected in 2016
Morgan State University - Baltimore, MD
Bachelor of Arts: English, Expected in 2011
Paine College - Augusta, Georgia
Case Manager, 01/2015 to Current
Lifespan CorporationCranston, RI,
  • Interview youth and parents to determine what services would best address their educational and employment needs.
  • Advise youth and families on community resources, develop realistic goals, make referrals for additional services (i.e. housing and assistance with Social Security Income or SSI)
  • Routinely meet with area supervisor and intervention team to evaluate and discuss solutions to better support youth and family.
  • Support youth in high school who are in pursuit of post-secondary education from facilitating the college admission process to support with course selection.
  • Research and develop opportunities that align with the youth's goals set and support youth throughout.
  • Track youth and families activity to support the fidelity of the PROMISE research grant.
English/ Composition Adjunct -- Academic Literacy Insructor, 08/2014 to Current
Pra Group, Inc.Memphis, TN,
  • Facilitate the introduction to college-level academic reading, writing, research, and open discussion.
  • Develop and implement interesting and interactive learning modules to increase student understanding of reading, writing, critical thinking, and research.
  • Progressively teach various writing strategies for improving overall writing techniques.
  • Evaluate and asses student's writings using challenging departmental writing rubrics.
  • Attend monthly support groups for adjunct instructors to improve teaching and learning outcomes. 
ARISE Program Coordinator, 02/2014 to 02/2015
Curo Health ServicesKingwood, TX,
  • Managed 300+ students by offering one-on-one counseling, goal setting, creating academic planning, and tutorial assistance.
  • Monitored students grade point averages to ensure student placement in residence halls and provided adequate support to raise GPA.
  • Assisted Residence Life with planning an event for Freshmen Week. 
  • Created, managed, and coordinated a living-learning community of 40 male and 80 females in the ARISE program. 
  • Planned and facilitated student staff training and student wellness programming for the AEP department. 
  • Collaborated with various faculty, staff, departments, and campus organizations to ensure the holistic success of student.
Academic Development Adjunct Instructor, 08/2013 to 11/2015
Community College Of Baltimore CountyCity, STATE,
  • Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials, research, writing, and social capital.
  • Assisted traditional and non-traditional students in the transition from high school to college by introducing them to academic resources, student services, policies and procedures to navigate student life. 
  • Assisted students with creating an online academic plan in DegreeWorks for easy course tracking.
  • Maintained regularly-scheduled office hours to advise and assist students.
Specialist, 06/2013 to 10/2013
Morgan State University --The Center For Continuing And Professional StudiesCity, STATE,
  • Assisted the dean with internal and external special projects that include; website enhancement, student feedback surveys, and compliance with state laws.
  • Managed the process for recipients of the Bernard Osher scholarship and tracked monthly stipends. 
  • Tracked continuing education units through the workforce development program for Baltimore City teachers.
  • Gathered and compiled data for specialized reports and documents; maintained files, records, and logs for tracking purposes.
  • Taught an non-credit instructional genealogical course on for 6 weeks.
Admission Coordinator, 06/2011 to 05/2013
Morgan State University -- School Of Graduate StudiesCity, STATE,
  • Assisted and directed prospective and enrolled students regarding admission processes and matriculation procedures.
  • Properly managed student files in accordance with state regulations. 
  • Maintained the integrity of the student permanent database to ensure that files are easy accessible for office.
  • Assisted the director of admissions with new applicants to ensure compliance with external standards set by accrediting, regulatory, state, and/or federal agencies/entities.
  • Processed changes in admissions and student records, as required by graduate office regulations.
  • Evaluated student transcripts, resume, recommendations, writing samples as required.
Tutor Counselor, 09/2008 to 01/2009
Piane College - Tutorial And Enrichment CenterCity, STATE,
  • Assisted 12 freshmen in small learning groups to work on developing reading and comprehension skills.
  • Interacted with students throughout the day to keep them engaged by walk-in appointments or via email.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
Treasurer, Morgan State Graduate Student Association
  • Wrote SGA’s budget for each fiscal year; managed all accounting transactions for 1200+ graduate students and organizations.
  • Oversee funding application and allocation process of three SGA Cabinet funds for student body at large; assisted organizations with fiscal needs
  • Planned large-scale events for graduate community.
Academic, CPR certified, critical thinking, clients, database, Editor, filling, First Aid, focus, Government, Leadership, lesson plans, Director, materials, processes, program development, progress, quality improvement, reading, maintains files, research, routing, Summit, teaching, treatment plans, website, higher education, management, writing, budget

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Resume Strength

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Resume Overview

School Attended
  • Morgan State University
  • Paine College
Job Titles Held:
  • Case Manager
  • English/ Composition Adjunct -- Academic Literacy Insructor
  • ARISE Program Coordinator
  • Academic Development Adjunct Instructor
  • Specialist
  • Admission Coordinator
  • Tutor Counselor
  • Master of Arts
  • Bachelor of Arts